Best Western Plus Dixon Davis

clean

Well I didn't get my deposit bag,because the girl at the desk said there was a plastic bag covering the unit the tells u when there is a fire she said that we putting on ,I told her im a smoker but I smoked twice and both times I went outside side u can look at your camaras and see that I went outside and the girl with me smokes tapes but she never smoked inside.the girl with me said thst bag was there when we came in.girl at the desk just assumed we did it.i don't smoke inside my house so I don't smoke inside anybodies house I consider the hotel your house.ma ager was gone for a few days I call and they tell me has left allready.i don't want my money back I would consider staying there using the hundred dollars toward staying another night and pay the difference and leave another deposit .so thats a win win fir the hotel.ive always reco.end it your place to my friends when they come and stay.but if we cant resolve this.i probably recommend one of the other hotels its your call.willing to work with u.thank you.

The room was very nice and private

N/A

Staff was super friendly. Room was very nice,clean,bed are super comfortable. Pets our welcome.

Place was nice and clean. Great location.

I booked an interior room specifically to avoid traffic noise, because this property has very poor soundproofing. My reservation explicitly stated that the reason for booking the interior room was to avoid noise. Unfortunately, the hotel did not honor that reservation and instead placed us in an exterior room again. This completely defeats the purpose of the booking. Because of the lack of soundproofing, you can clearly hear rolling suitcases, whispering in the hallway, and room doors opening and closing early in the morning when the soccer teams begin their day. We are here for the nearby soccer fields, but the constant hallway noise has resulted in very poor quality sleep. Adding to the problem, the room door allows daylight to come through the edges (see attached photo taken at daybreak, it got brighter), which further demonstrates how poorly insulated the room is from hallway noise. We stayed at this hotel last year and had multiple issues with the room as well: The shower squealed so loudly it was unusable due to the high-pitched noise. It took two days and multiple maintenance visits to correct it. The bathtub had hair in it. The coffee maker did not work properly. The noise level made it difficult to sleep. Despite these problems during a three-night stay, we were offered very minimal points as compensation. The staff have been polite, but they do not appear to have the authority to resolve the situation, and it seems to require management involvement. The location itself is convenient — we enjoy the bakery and grocery stores across the street, Dutch Bros nearby, and Castleman’s Restaurant at the next exit, and the soccer fields are about 20–30 minutes away. However, after two stays with unresolved room issues and the hotel not honoring the room type we reserved, I would not choose to stay here again.