Newpark Hotel

Excellent service from all the staff, especially young Jordan in the carvery was extremely friendly and the roast beef was delicious

We had heard so much about this hotel and wanted to love it, but overall it was disappointing. It’s very over priced for what it is and does not feel like a four star hotel. The interiors are tired and dated. Our room was basic, nothing special at all. The sink in the bathroom was cracked, as was the toilet bowl. We ate at Scott’s restaurant one evening and we were not impressed. The portions were absolutely tiny and it was just basic. The front of house staff member was also very rude to us, chasing us accusing us of not having a credit card on hold, when you actually can’t check in without one. The ladies pool changing room is in need of an upgrade. There were broken floor tiles and it was dirty. Positives are the hotel is very child friendly and the dinosaur theme park is brilliant.

i visit newpark for work sometimes - there is one staff member Luminita , she is always so friendly, motivated and eager to help. these are the staff members services/hotels need to retain - they really make a difference

Great place for the kids, with good restaurants

From reception to cleaning staff were very helpful and efficient.

It was great to back - as always - for our 8th visit to a lovely Newpark Hotel. From entering the hotel we were greeted by friendly staff at the reception. Whatever we have have asked for - everything was (as always) never too much and dealt with immediately. On this occasion we would like to mention certain staff members for going an extra mile for us on this occasion: 1. Aga for arranging change to our room at a very short notice and for being Aga:) 2. Mary for finding a quiet spot for us (as wedding reception was already taking place) to celebrate our younger daughter's birthday. 3. Magda for being very helpful and accomodating during our visits to Jurassic Newpark and 4. Dixie for being super attentive during breakfast time. All staff members were as always very friendly, helpful, accomodating and professional. Also great to see new facilities being added to Jurassic Newpark - it seems like there is always something new for kids to try everytime we are visiting. Both of our daughters love this place and we are really looking forward to our next visit to Newpark Hotel in September. We are looking forward to celebrate our wedding anniversary with our Newpark family. Until then.

10 out 10 for kids hotel and also for parents to relax.

Jurassic Newpark was amazing, hotel was clean and staff were excellent. Pool and facilities were great

Bar food was quite expensive