The Address Cork

Booked afternoon tea for 11 people at €32.50 pp it was extremely underwhelming. The restaurant setting was lovely the area we were given was also nice. The staff we welcoming and friendly. The cutlery and tea cups were stained but nothing major. The food was a massive let down. The menu online was completely different to what we received. We received sandwiches with old stale bread that was probably unused from breakfast that morning with plastic cheese and cheap deli ham. They looked like they were prepared by a school canteen lady. Thrown on the plate. The sweet treats weren’t any better. The place was not busy either. The manager was very apologetic after we complained which was nice of him to admit it wasn’t up to the standard he expects. Would not at all recommend here for afternoon tea unless something drastic changes.

Hotel is in a beautiful setting and a beautiful building. However experience in the North restaurant has been poor over the past 12 months. In recent months staff appear under pressure and food is very average. Also staff are constantly pushing trollies of used plates and cutlery and left overs from another part of the hotel through the North restaurant which is unprofessional and sloppy. Sometimes there are even slop buckets on these trollies passing through the restaurant as you are eating. Staff are also in and out getting their own lunches from the kitchen. Eating in this restaurant is far from a pleasant experience. Attention to detail is poor and trollies of dirty plates and slop buckets passing you as you eat every 5 minutes demonstrates a lack of customer first approach in terms of giving a pleasant eating experience. This really needs to be addressed. Would not recommend this restaurant.

Absolutely horrendous food was awful do not book your wedding here a waste of money no one could eat the food got no satisfaction from the manager felt sorry for the bride and groom their day was ruined cold food not enough staff

It is hard to overstate how absolutely foul the food was. 3 awful courses of inedible cold food. I have never eaten such vile dried out fish. Shame on the kitchen for sending out fish that looked and tasted as if it had been sitting under lights for two days. Service was very pleasant but completely inexperienced. The decor is lovely as is the building, but the foulness of the food means I wouldn't darken the place again. A complete PR disaster for the hotel for those that attended. Such a pity in such a lovely building in a great setting, that the kitchen is abysmal.

The food was average and took forever. What made our evening amazing was the service of Killian on the floor and Amy behind the bar. 5 stars for that service alone!

We had such a fabulous stay at The Address and Ellen was amazing to us at dinner in the North restaurant. Really enjoyed our evening.

Beautiful and charming Victorian building! My partner and I booked a room for Cork Jazz/ graduation.. upon arrival we were kindly upgraded to the Bridal Suite. The room was gorgeous, comfortable bed with great views of the city. Would highly recommend, only a 15 minute walk into town. The staff were pleasant and helpful and the cocktails in the bar were very enjoyable!

Breakfast was great. We walked everywhere from the hotel. Lots of shops, pubs and restaurants. The hotel has a history worth reading. We had a great stay.

My mom and I were blown away by the beauty and charm of this hotel, perched atop a hill in the St. Luke's neighborhood with sweeping views over Cork City. We were fascinated to learn that the building once served as both a convent and a hospital, which added a unique sense of history and charm to our stay. Our room exceeded expectations—spacious, nicely decorated, with a large bathroom and a balcony offering stunning views of the city. The interior design throughout the hotel was elegant and thoughtfully curated. However, there were a few downsides worth noting. The rooms lacked centralized air conditioning, so we had to sleep with the windows open for ventilation. The TV in our room was also quite small and didn’t work properly during our two-night stay. Additionally, the front desk staff weren’t particularly warm or welcoming—unlike most places, we weren’t greeted upon arrival or approached unless we initiated conversation ourselves. That said, the on-site bar was cozy and stylish, and the bar and restaurant staff were notably friendly and attentive, which made up for the otherwise reserved service.

Hotel lobby was great but the room smelt of damp and musty, couldn’t open the windows due to being above the kitchen and the vent noise. No hot water in the morning to shower! Disappointed as the hotel is large and looks great from the front. Staff were pleasant.