Balmer Lawn

Everything was lovely.

Nothing

Location, exceptional staff. We could not have been looked after any better, they really went the extra mile to make our stay special.

Nothing

Great friendly staff. Lovely building. Good location . Very good choice of food at breakfast. Quality food in restaurant.

Some dust on some of the room surfaces. Could do with a few more dishes on evening menu

The setting is lovely. Ponies on the lawns right outside the hotel. Very welcoming staff. Good food options particularly breakfast. Nice little pool

Everything was great. Can't praise it highly enough. Celebrated my partner's 70th birthday and the flowers that i ordered were lovely and waiting in the room.

The fact that you couldn't make your tea and let it brew in a pot. I would be nice to have your pot and small jug of milk.

My partner and I stayed here over the weekend for two nights, the hotel is lovely, caught our eye as soon as it was visible from the main road, staff incredible, so helpful and friendly, breakfast was brilliant, great selection of flavourful foods, and brilliant destination, close to villages, areas for long country walks/rides (both bike and horse), close to local pubs and restaurant, we will definitely come back

My one and only grumble really is to do with the spa and health facilities… no gym, or anything dedicated to working out, pools are tiny, both in and out, lots of children jumping around, felt like there could have been some more adult/children dedicated times, if there was more than 3 people in the pool, it felt crowded. The spa costing £30pp per day, is not worth the money at all, it is extremely over priced for what it is, there also should be a better deal if you are staying for a few days to be able to either include it for the whole weekend, or one payment and you can use it when you want, 2 people for 3 days £60 a day is an extra £180, it’s nice to have but it’s a sauna and steam, you won’t get much more than a 45 minute visit until you’re done. And I seemed to get the vibe the cost was being pushed, no one told us you can do 24hours from the time you start, until we enquires this with the spa staff, it’s was very ‘nope, £30pp per day’ until then.

Location

Dirty drab room