Balmer Lawn

Very relaxing, friendly feel about the hotel. Every single member of staff there were faultless, they were friendly & extremely helpful. It was so nice to go somewhere where the staff look like they want to be there & are happy in their job. The food in the restaurant was amazing & the spa facilities were great.

If I had to say one thing it’ll be that the mattress was a little uncomfortable but this wouldn’t stop me staying there again.

Breakfast and evening meal both very good.

Swimming pool changing rooms and the shallow pool need redesigns

It have everything we needed for the dogs and more, they have thought of everything, and the staff were all incredible!

N/A

The breakfast

The pool the room there was children screaming the bedroom was freezing cold the bed was damp when I got there shower was cold wouldn’t get hot middle of night noises was coming from pipes

Absolutely everything about the place, people, food, our room, facilities and location. I cannot emphasise enough how everyone was so welcoming, friendly and helpful. Our short stay was wonderful. Thank you to everyone who made our stay a memorable one. I even got to personally thank the chef before we left this morning so that was a bonus.

Nothing. Cannot understand people having a bitbof a moan about the place tbh

The location Staff

The room wasn’t clean enough-we found dirty areas and smarties on a chair

The room very very spacious and nicely decorated, the hotel itself was also very pleasant and the location was excellent

The spa is very average, definitely would have been disappointed if it were a spa getaway weekend and it gets quite noisy with paper thin walls

The lounge area and fire, very relaxing . The staff were beyond helpful and kind . My husband gets up very early before breakfast start and he was able to come down stairs and have tea and toast before a walk .

The room (52 ) was tired and small . Not having bed side lights meant the top spot light was too bright when you partner is trying to sleep . It was a little inconvenient not having sockets by the bed , looked like blanked off .