Best Western Plus Des Moines West Inn & Suites

Bed was comfortable pool and hot tub was amazing good breakfast and quiet good for sleeping in

Bed could be better feel the springs

Everything :)

The orange juice wasn’t my favorite. Everything else was great!

Outdated, needs renovation No cleaning of the room for the whole stay (3 nights, was not advised of it). Vacuuming had not been done recently in hallways. My room was very dark with little natural light, natural light was also blocked by the curtains that did not fully open. All fire-blocking doors were open, all floors, everywhere, all days of my stay, despite signs advising to keep them closed.

Walls are literally hollow, shower did not work, .

Breakfast was amazing

Our air conditioner did not work well. It was very muggy in the room and hard to sleep. Pool was freezing.

Breakfast was amazing

Beds were hard and uncomfortable

Nice area and hotel and staff.

Arvind was the gentleman that check us in and was super nice. He was right on top of all the people that was comming in, he took care of any problems we may have had and he works his tail off. The hotel was super clean, the breakfast was great and we had such a good time. Definitely will be back.

Area by the first floor elevator, which lands like a rock on 1st, was cluttered with bags of inventory. Dingy lighting in elevator areas. Good breakfast.