Best Western Plus Belize Biltmore Plaza

Hi.

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I was charged for no show after trying several times to cancel teh reservation. Each time I tried to cancel I got no answer from them. Then they went ahead and took my money!

Thjey could have honored my reservation on another date, I just wanted to move it out about a week.

room was comfortable, meals in restaurant were very good, if a bit pricey.....pool is nice and comfortable

staff was a bit disorganized...we requested the shuttle to the airport several times before they make the reservation for us on our third attempt.

Excellent value. The hotel was relatively quiet, comfortable and very clean. The staff was friendly and helpful. The service was very well done.

The TV in the bar kept freezing while watching the NFC divisional game, which was frustrating. I finally gave up on watching the game all together and when I went back to my room, it worked perfectly. I had assumed it was just an issue in Belize City getting a US broadcast. I then asked the staff about it and they confirmed that it’s just that TV in the bar and it was a known issue. The other issue we had was that the water went out in the hotel for several hours in the early morning. Thankfully it came on just before we needed to head to the airport, so it worked out for us, but it made the exit from the hotel in time for our flight a little more stressful

We enjoyed dinner in the restaurant, the food was very good and the outdoor dining enjoyable. The pool was lovely.

Nice pool, bar and restaurant