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8.6 / 10 Guest Rating

Hyatt Zilara Riviera Maya Adults Only All-Inclusive

Carretera Federal 387, KM 299 Solidaridad, Playa del Carmen, mx

Hyatt Zilara Riviera Maya Adults Only All-Inclusive - main view

About the Property

Luxurious Accommodations
Indulge in the newly renovated, adults-only Hyatt Zilara Riviera May's 291-Suite resort, offering a romantic ambiance with modern hacienda architecture and stunning views of a white sand beach.

Impeccable Service
Experience top-notch service at this all-inclusive paradise, where attention to detail and guest satisfaction are top priorities. From arrival to departure, expect nothing but the best from our dedicated staff.

Vacation Paradise
Located in the serene Riviera Maya, surrounded by mangroves and close to Cancun International Airport, this resort offers the perfect escape. With easy access to Playa del Carmen and luxurious amenities, your dream vacation awaits.

Book your stay at Hyatt Zilara Riviera May now for an unforgettable experience!

Facilities & Amenities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior King Suite with Tropical View - Photo 1
Junior King Suite with Tropical View - Photo 2
Junior King Suite with Tropical View - Photo 3
Junior King Suite with Tropical View - Photo 4
Junior King Suite with Tropical View - Photo 5
Junior King Suite with Tropical View - Photo 6
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Junior King Suite with Tropical View

This air-conditioned suite includes a TV with cable channels, a private bathroom as well as a balcony with garden views.

44 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite Tropical View King

Non-refundable
All Inclusive
20% OFF$389.71

$311.77

Includes taxes & fees
King Junior Suite with Ocean Front View - Photo 1
King Junior Suite with Ocean Front View - Photo 2
King Junior Suite with Ocean Front View - Photo 3
King Junior Suite with Ocean Front View - Photo 4
King Junior Suite with Ocean Front View - Photo 5
King Junior Suite with Ocean Front View - Photo 6
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King Junior Suite with Ocean Front View

Providing free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite provides a TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as sea views.

44 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite Ocean View King

Non-refundable
All Inclusive
20% OFF$428.5

$342.8

Includes taxes & fees
Double Junior Suite with Tropical View - Photo 1
Double Junior Suite with Tropical View - Photo 2
Double Junior Suite with Tropical View - Photo 3
Double Junior Suite with Tropical View - Photo 4
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Double Junior Suite with Tropical View

The spacious double room features air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.

44 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite Tropical View Double

Non-refundable
All Inclusive
20% OFF$389.71

$311.77

Includes taxes & fees
Club Level Junior Suite Ocean Front Double - Photo 1
Club Level Junior Suite Ocean Front Double - Photo 2
Club Level Junior Suite Ocean Front Double - Photo 3
Club Level Junior Suite Ocean Front Double - Photo 4
Club Level Junior Suite Ocean Front Double - Photo 5
Club Level Junior Suite Ocean Front Double - Photo 6
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Club Level Junior Suite Ocean Front Double

2 Double Beds570-sq-foot room, balcony with ocean views Layout - Bedroom Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 52-inch TV with cable channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, bathtub or shower, and shower or rainfall showerheadPractical - Safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

53 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Club Level Junior Suite Ocean Front Double

Non-refundable
All Inclusive
20% OFF$585.18

$468.14

Includes taxes & fees
Club Level Junior Suite Ocean Front Swim Out King - Photo 1
Club Level Junior Suite Ocean Front Swim Out King - Photo 2
Club Level Junior Suite Ocean Front Swim Out King - Photo 3
Club Level Junior Suite Ocean Front Swim Out King - Photo 4
Club Level Junior Suite Ocean Front Swim Out King - Photo 5
Club Level Junior Suite Ocean Front Swim Out King - Photo 6
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Club Level Junior Suite Ocean Front Swim Out King

1 King Bed678-sq-foot room, located on the ground floor, balcony with ocean viewsLayout - Bedroom Relax - Swim-up room accessInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 52-inch TV with cable channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, bathtub or shower, and shower or rainfall showerheadPractical - Safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

63 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Club Level Junior Suite Ocean Front Swim Out King

Non-refundable
All Inclusive
20% OFF$662.68

$530.14

Includes taxes & fees
Club Level Junior Suite Pool View Swim Out King - Photo 1
Club Level Junior Suite Pool View Swim Out King - Photo 2
Club Level Junior Suite Pool View Swim Out King - Photo 3
Club Level Junior Suite Pool View Swim Out King - Photo 4
Club Level Junior Suite Pool View Swim Out King - Photo 5
Club Level Junior Suite Pool View Swim Out King - Photo 6
Club Level Junior Suite Pool View Swim Out King - Photo 7
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Club Level Junior Suite Pool View Swim Out King

1 King Bed603-sq-foot room, balcony with resort views Layout - Bedroom Relax - Swim-up room accessInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 52-inch TV with cable channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, bathtub or shower, and shower or rainfall showerheadPractical - Safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

56 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Club Level Junior Suite Pool View Swim Out King

Non-refundable
All Inclusive
20% OFF$525.95

$420.76

Includes taxes & fees
Club Level Junior Suite Ocean Front Private Pool King - Photo 1
Club Level Junior Suite Ocean Front Private Pool King - Photo 2
Club Level Junior Suite Ocean Front Private Pool King - Photo 3
Club Level Junior Suite Ocean Front Private Pool King - Photo 4
Club Level Junior Suite Ocean Front Private Pool King - Photo 5
Club Level Junior Suite Ocean Front Private Pool King - Photo 6
Club Level Junior Suite Ocean Front Private Pool King - Photo 7
Club Level Junior Suite Ocean Front Private Pool King - Photo 8
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Club Level Junior Suite Ocean Front Private Pool King

1 King Bed678-sq-foot room, located on the ground floor, balcony with sea viewsLayout - Bedroom Relax - Private poolInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 52-inch TV with cable channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, bathtub or shower, and shower or rainfall showerheadPractical - Safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

63 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Club Level Junior Suite Ocean Front Private Pool King

Non-refundable
All Inclusive
20% OFF$740.35

$592.28

Includes taxes & fees
Club Level Junior Suite Ocean Front King - Photo 1
Club Level Junior Suite Ocean Front King - Photo 2
Club Level Junior Suite Ocean Front King - Photo 3
Club Level Junior Suite Ocean Front King - Photo 4
Club Level Junior Suite Ocean Front King - Photo 5
Club Level Junior Suite Ocean Front King - Photo 6
Club Level Junior Suite Ocean Front King - Photo 7
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Club Level Junior Suite Ocean Front King

1 King Bed570-sq-foot room, balcony with ocean views Layout - Bedroom Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 52-inch TV with cable channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, bathtub or shower, and shower or rainfall showerheadPractical - Safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

53 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Club Level Junior Suite Ocean Front King

Non-refundable
All Inclusive
20% OFF$585.18

$468.14

Includes taxes & fees
Club Level Master Suite Ocean Front King - Photo 1
Club Level Master Suite Ocean Front King - Photo 2
Club Level Master Suite Ocean Front King - Photo 3
Club Level Master Suite Ocean Front King - Photo 4
Club Level Master Suite Ocean Front King - Photo 5
Club Level Master Suite Ocean Front King - Photo 6
Club Level Master Suite Ocean Front King - Photo 7
Club Level Master Suite Ocean Front King - Photo 8
Club Level Master Suite Ocean Front King - Photo 9
Club Level Master Suite Ocean Front King - Photo 10
Club Level Master Suite Ocean Front King - Photo 11
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Club Level Master Suite Ocean Front King

1 King Bed1033-sq-foot room, balcony with sea views Layout - Bedroom and sitting areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 52-inch TV with cable channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, bathtub or shower, and shower or rainfall showerheadPractical - Safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

96 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Club Level Master Suite Ocean Front King

Non-refundable
All Inclusive
20% OFF$780.45

$624.36

Includes taxes & fees

Guest Reviews

8.6
Excellent630 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the beautiful beach.

Categories

Cleanliness7.3
Service9.3
Location9.3
Room Quality8.3
Amenities8.3
Value for Money8.8
Food and Beverage8.3
Overall Experience8.8

Select topics to read reviews

A
AnnadeDE
Verified booking
couple
Standard Room
Stayed in Mar 23, 2026

"Exceptional"

10.0
Helpful?
C
CalvindeDE
Verified booking
solo_traveller
Standard Room
Stayed in Mar 19, 2026

"Exceptional"

9.0
Helpful?
E
ElianaarAR
Verified booking
couple
Standard Room
Stayed in Mar 16, 2026

"Todo excelente, pasamos una hermosas vacaciones y descansamos mucho. Lo que más destacó es la atención del personal, rea"

10.0
Helpful?
A
AndreaecEC
Verified booking
couple
Standard Room
Stayed in Mar 16, 2026

"Exceptional"

10.0
Helpful?
C
CarlosusUS
Verified booking
couple
Standard Room
Stayed in Mar 4, 2026

"Good"

6.0
Helpful?
M
Mariela arAR
Verified booking
couple
Standard Room
Stayed in Feb 24, 2026

"Exceptional"

10.0

La playa, las actividades y la cordialidad y atención de todo el personal

Que esta lejos de la autopista y dificulta la llegada al hotel, 10 minutos caminando desde ahi.

Helpful?
M
MarcinplPL
Verified booking
couple
Standard Room
Stayed in Jan 30, 2026

"Excellent"

8.0
Helpful?
M
MarcinplPL
Verified booking
couple
Standard Room
Stayed in Jan 30, 2026

"Exceptional"

10.0
Helpful?
D
Daisy RusUS
Verified booking
couple
Standard Room
Stayed in Jan 22, 2026

"Exceptional"

10.0
Helpful?
S
SaraseSE
Verified booking
couple
Standard Room
Stayed in Jan 21, 2026

"Fint men lite opersonligt"

7.0

Personalen, goda drinkar, bra room service, egen pool. Fin bar i stora poolen. Flera restauranger. Precis vid havet.

Lite stor yta. Maten inte superbra men ok. Byggdes precis bredvid och lassade sand.

Helpful?
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