Ermita Cartagena, a Tribute Portfolio Hotel

What a great Tribute Hotel by Marriott and as a BonVoy member, we had a wonderful experience. The room was clean & property well maintained, nice rooftop area with a small pool, bar and lounge area with staff always ready to attend to you. Speaking of staff…..Daniela was an unbelievable host by secretly decorating our room for my Hubby’s Bday and making reservations for Cande which is one of the best restaurants in Cartagena; Ruben made sure our reservation was correct with perks; and Jose’, David and Navarro were always ready to help and were attentive security! Breakfast was always fresh and included excellent variety. Dinner at the restaurant was a nice Mediterranean twist! Thank you to Viviana, Shayla, Cristian and all the staff feeding us great food and teaching us Spanish! Ermita is walking distance to city sites, the beach and away from the hustle of most of the nite noise even being on a main st. The grocery store was downstairs just a half a block away. We were safe, able to relax, rest on a comfy bed in a clean environment and enjoyed adventure as well. Gracias mi Ermita Familia!

Wonderful visit. Excellent and exceptional staff. Restaurant had awesome dishes. Beautiful and cozy hotel. Gracias.

Really enjoyed my stay— this hotel is a stone’s throw from the historic center, and right across the street from the beach. My room was very big, with the most comfortable bed. Terrific breakfast to boot. Shout out to Sebastian at the front desk who helped me with the free airport shuttle.

The good: Very nice rooms. Clean. All of the staff are helpful and pleasant. They give you all the bottled water you want...and if you're from a more temperate climate, you are going to need it! My husband and I were dehydrated all the time! The hotel buffet breakfast is very good...though the omelet station is only open on weekdays. The hotel also has a shuttle to take you to different parts of the walled city/Getsemani or to the airport? Only problem? You should try to book it as soon as you know your plans. Otherwise, it's gone and you have to take a taxi or an Uber. Which is still a cheap and easy way to get around. The just ok: The hotel fancy restaurant isn't great. And service is very slow. Definitely running on island time. The hotel also faces a beach. It's an ok beach. Hey, it's free. But you do have to cross a double highway. Which is pretty easy unless it's evening traffic. In the morning, no problem at all. The rooftop pool is pretty but you're not going to get any exercise in it. It's small and more for lounging around. And the gym is passable but not great. The bad: The area isn't sketchy but it isn't beautiful. I mean, if you are nervous here, you're going to be nervous in all but the resort areas of Cartagena. It's just not a city for you. You'll have a 5-minute walk to the Walled City but I wouldn't do it at night. It's also a 3 minute walk to a huge grocery store in the same direction. We were here slightly after Independence Day and I thought the festivities would be over. Wrong. The parade blocked off the front of our hotel for roughly 10 hours. (We were out in the morning and snuck in through the back entrance but were just lucky that a security guard saw us and let us in.) It is CHAOS during the parade. People are spraying foam or throwing flour at everyone, and it's the perfect time for a pickpocket to get your phone or wallet. Our room looked directly at the parade so we had a huge window to watch...but it got old after 5 hours! Then we couldn't go out after the parade was over because the crowd was hyped up (and some were drunk) and the streets were disgusting between broken beer bottles and foam. It was sludge that ruined your clothes and shoes. So we were stuck in our hotel from roughly 2 pm on. The good news? The streets department was amazing. 6 AM the next day, the highway and streets looked clean again!

Nice stay. Good location close to old torn but away from the hustle and bustle: I particularly want to compliment the restaurant and bar staff who were very friendly and David on the door who was super helpful and professional

We loved our stay at the ermita hotel. So much more quiet than hotels in the wall. The staff was as good or better than five star hotels we've stayed in. The service was excellent with so much attention to our own specific needs and cares like Ruben who helped us with our room, Jose Navarro at front door who always helped us with directions and navigation, Jose P who helped us lot with navigation. The servers always remembered our preferences, with a smile. I had nothing to worry about. One time we decided to go for a walk with our headphones on and all our jewelry and the front desk stopped us to tell us that it might not be a good idea to do that that we should take it off to not draw any attention to ourselves. But on our walk we had no issues with safety or feeling unsafe at all. But we were wise to keep ourselves on guard in case. ROOM we had a suite on the first level. And it was very spacious, clean, and beautifully decorated. SAFETY we were advised to not look too flashy but felt very safe in the day and was extra cautious at night. LOCATION it's 5 to 10 minutes walking distance from the wall entrance, 20 to 35 minutes walking distance from Gethsemane, and directly across the street from public beach. It's three buildings down from a grocery store/market, and six buildings down from a 24-hour pharmacy. To me it's perfectly located just outside the wall and away from the noise. HOTEL I love the Boho, Havana, Columbia style decor and serenity. The hotel is quaint and unassuming yet has the best service and care. A very good breakfast buffet is available. Lots of fruits and local dishes. AIRPORT It is about 15 minutes or less to the airport without traffic. We left at 10am on a Wednesday to the airport and we're there before I finished this review.

This was a last minute booking for me and I am so happy that I chose this hotel. The hotel was in immaculate condition, very clean and beautiful. The staff was exceptionally nice and helpful with any issues I had. The rooftop was beautiful and overlooked the beach. There was a library for drinks and coffees and the dining area had a breakfast buffet that was included with my stay which was a great addition. David & Alvero were such a great help checking in and out! I wish I had more time to enjoy all of the amenities, I will definitely be back.

Absolutely charming and fantastic boutique hotel just outside of the walled city. The food is phenomenal! The service is 5-star. The taxi or shuttle (which the hotel offers) is a quick and easy ride too! The room was large, clean and perfect, and the bed was extremely comfortable!! And the 90min on-perm massage was one of the best I have had in years!! We will definitely stay here again!!