Best Western Nottingham Derby

Staff were very friendly and helpful but clean service was very bad even you asked them day before

The breakfast was good, enough selection for all tastes. The room was comfortable, the bathroom was a little older and as we were on the side facing the motorway there was quite a bit of noise from that.

Very comfortable beds and spacious family room, however we had to share one bath towel between 4 of us; when we requested more, we were told they only had hand towels! Also the loaf of bread available at breakfast time was mouldy but the staff quickly replaced it when alerted to the problem. But the chef who was cooking the breakfasts was very friendly. The carpets in communal areas were also really dirty. So overall a mixed experience, but the most important element, the comfort of the beds, was excellent.

Brilliant stay at the hotel. Downside to it, I asked on the Monday for the safe to be fixed, we left on the Friday and it still wasn’t done, asked a cleaner for tea and coffee, returned after a day out and still none. Other than that, brilliant!!!

it’s a cozy little hotel with really friendly staff, perfect for either just wanting a change of scenery or needing to stay in the area for a few nights.

Very poor hotel accommodation.

Very friendly andbhelpful staff. Eventhough the hotel was right by M1 but it's quiet enough. I'm a very light sleeper and always struggled sleeping in a hotel but I can slept through the night here.

Bathroom was oddly configured with the sink outside in the bedroom, and quite obviously not finished properly/finished quickly and left marks on the wall. Staff were happy to let the multiple children staying at the hotel, run wild playing knock down ginger on room doors. While the service received in the restaurant area was good, the food was expensive, and in the case of breaofast, stale. Restaurant opposite was closed so there was no other option

Great staff but the bathroom silicone was grubby and needs an update.

Free onsite parking is great.Quick check in 3 adults in one room with 1 bath towel. Very noisy ,dated,no air conditioning and chips on floor.