Hotel Canton

Hotel is old, rooms are in old condition, cleanliness is acceptable, pillows and mattresses are .

the hotel is rather old but clean. they only put small complimentary small bottles of water which is not enough

it is a good hotel , worth the money you pay.

Good location, nice front desk and housekeeping staff. would be better if the fitness room attendant were a bit friendly and helpful. also some guests opened their doors while they talked loudly and smoked!

Worst hotel we stayed at on our trip. The rooms are nothing like the picture. Rooms are very dated. The mattress was a stiff as a board. Thought I was at a motel 6.

The staff is not good at English, hard to ask questions and get any help. The main desk and the entrance to the hotel in different floors, very confusing especially at night. No clear signs.

The place was not well maintained and staff not sure of places of interest near the hotel

Rooms are extremely clean but old. No TV channels for foreigners. Internet connectivity is decent. A big drawback staying at this hotel is for Vegeterians. There is literally no food available as veg anywhere by the walking distance. Nearest option would be about 15 mins cab drive.

We had booked this hotel through TRIP.COM which i now regret using. My company staff and myself stayed at this hotel this past weekend. The room is old and so are the furnishings and the bed was hard. Though for the price we paid and the location which is absolutely great we were satisfied with the hotel. But the stay was made worse by the Assistant Manager Mr Chi who was on duty on Sunday the 5th May evening when we checked out. We requested for a big metered taxi as we were 4 people with 4 bags and the concierge arranged it for us. However when the taxi arrived, this assistant manager came out of nowhere and told us that the taxi would not go by meter and we had to pay the fixed rate of Rmb 280 which was more than twice than Rmb 120 which we paid from the airport also on a big taxi. When we refused the taxi as this rate was not informed to us when we asked for the hotel to call the taxi for us and asked him to call 2 small cabs instead - he REFUSED saying that we would have to go to ground floor and call them by ourselves. I refused and told him that this was a mandatory service provided by the hotel and he would have to call the taxi for us. He proceeded to tell us that we now had to pay Rmb 20 to the taxi that had already arrived and the 2 new taxi would take 30 minutes to arrive. This i knew was a lie and with time constraints - i decided to take his name down and take his picture which again he refused. I told him I would complain strongly to the hotel management about this TAXI RACKET SCAM that this rude despicable Assistant Manager MR CHI was running in this hotel. So that was my story - beware of taxi scams even in big 4-5 hotels whereby even the manager level personnel can get involved. A good trip ruined !!! Will not stay here again.

GOOD FOR MONEY,