Country Inn & Suites by Radisson, Beaufort West, SC

Sheets were dirty

Breakfast was ok-ish.

There was a bad smell in the room and on the corridor.

Everything

Algee in the pool. No pool towels. Very dirty pool. Very hard beds. Room felt unclean. Dust etc. No coffee packets for the coffee maker in the room. But algae in the pool was the worst

The room smelled really bad. They carpet was filthy. We killed two cock roaches. Will never stay there again. Then they charged me more then what i was told. I was told 329. Total including tax. And I was charged 379.00.

Location was good for where we needed to be.

Was given rm key to a room that not been cleaned. Un made beds and garbage everywhere. Coffee downstairs was just brown water. (Others complained too). Breakfast attendant rude. Then I got charged twice for the room. Two different cards No apologies

The a/c in the fourth room we were given kept us comfortable and the bed was great for sleeping. If it were not for the customer service provided at check-in and the way that young lady fought every obstacle presented by the adverse conditions presented by the other three rooms we were presented, we would have asked for a refund based upon the fact that the rooms were not suitable accommodations for our family. It is because of her we chose to keep giving the hotel another chance.

Overall temperature in hallways, foyer, breakfast area, and elevators was too warm for our taste. Our first room was filthy, had a leaking toilet and the door would not shut as it was loose on the hinge side. Our second room that we lugged all our belongings to was unfortunately a clerical error as we were supposed to be in a room on a different floor. The third room had no pillows or blankets on the beds, (and because of few staff being available we were asked to return to the first room and retrieve the pillows that were there) and the a/c unit did not work at all. Add to all this that my wife uses a rollator to move around and the fact that she was walking tremendous stretches in order to get where we were supposed to be, she was totally exhausted and we still had a high school graduation to attend that evening. The fourth room was not ideal but by this time we were all in a head space that overlooked minor flaws just so we could unpack and get a few minutes rest. We spent over an hour moving from one room to the last. Needless to say, we will not be back.