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7.1 / 10 Guest Rating

St Lawrence hotel

10 West Orvis St., Massena, us

St Lawrence hotel - main view

About the Property

Convenient Location and Nearby Attractions

Located in downtown Massena, the Quality Inn hotel offers easy access to the St. Lawrence River and the Fourth Coast. With beaches, hiking trails, and ski paths close by, guests can immerse themselves in the beauty of the St. Lawrence Valley.

Amenities Galore

Enjoy a range of complimentary amenities including a free continental breakfast, high-speed Internet, and unlimited long-distance calls. Stay active in the exercise room or unwind in the whirlpool bathtubs available in select rooms.

Versatile Event Spaces and Dining Options

From meeting rooms to banquet halls, our hotel is equipped to host various events and functions. Indulge in delicious meals at the on-site restaurant and lounge, or explore nearby dining and shopping options.

Book now to experience a perfect blend of comfort and convenience at the Quality Inn hotel in Massena!

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Restaurant
Pets allowed
Lift / Elevator
Fax/photocopying
Front desk (limited hours)
Free wired internet
Self parking (surcharge)

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.1
Very Good183 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness6.8
Service8.8
Location8.3
Room Quality6.8
Amenities6.3
Value for Money7.3
Food and Beverage5.3
Overall Experience7.3

Select topics to read reviews

C
ChadusUS
Verified booking
family_with_children
Standard Room
Stayed in Sep 20, 2025

"Exceptional"

9.0
Helpful?
W
wentinckusUS
Verified booking
family_with_children
Standard Room
Stayed in Jul 12, 2025

"The hotel was very clean and comfortable. The staff was very kind and friendly. It was a great deal."

8.0
Helpful?
E
ElenausUS
Verified booking
family_with_children
Standard Room
Stayed in Jul 11, 2025

"Great one night stay"

7.0

I liked how great was the bed and how clean was the room

There was no breakfast, however the listing says it is available

Helpful?
P
ParentusUS
Verified booking
solo traveller
Standard Room
Stayed in May 19, 2025

"Ok"

5.0

Way out dated, no morning coffee at least

Helpful?
V
VannessausUS
Verified booking
family with young children
Standard Room
Stayed in May 14, 2025

"A bit disappointed. No breakfast as advertised. No trolley to use for luggage. No water except tap after for the coffee"

7.0

It was close enough to our destination

Cramped parking lot for trying to unload

Helpful?
A
AntronusUS
Verified booking
solo traveller
Standard Room
Stayed in Mar 9, 2025

"Exceptional"

10.0

Everything

Nothing

Helpful?
Z
ZacheryusUS
Verified booking
family with young children
Standard Room
Stayed in Mar 6, 2025

"Adjust your expectations for this mediocre hotel, though there aren’t many options in Massena."

3.0

Location was convenient. Breakfast was ok. Staff was generally friendly.

Rooms were outdated, not very clean. Furniture was in poor condition (desk chair was torn up in many places and practically falling apart). The entire hotel smelled faintly of cigarette smoke (despite a warning from the front desk that smoking is not tolerated). The rooms were not serviced at all during a 3 night stay - no new towels or cleaning, despite an envelope on the desk for tips for the housekeeping staff. Wanted to put the second room on a separate card but was told it was not possible. Guests down the hall had at least two dogs that barked incessantly several times at night.

Helpful?
C
CharnelusUS
Verified booking
young couple
Standard Room
Stayed in Feb 24, 2025

"We will definitely be back"

9.0

The staff is always Friendly and courteous.

I don’t really have any complaints.We stay here a few times a year.It is an older hotel,however,always a clean,comfortable stay.

Helpful?
A
AmandausUS
Verified booking
young couple
Standard Room
Stayed in Feb 16, 2025

"We came for a night away from kids work n stress to celebrate Valentine’s day"

5.0

Rooms were cozy

Maps of the back hotel room door not up to date still says check out is noon we were told 11 and it doesn’t show the ice machine or vending machine areas, which we’re both broken/empty Please check batteries in the thermostats the one in 236 are on low battery

Helpful?
K
kbC2244MJusUS
Verified booking
Family
Standard Room
Stayed in Feb 14, 2025

"NOT a Quality Inn."

4.0

No longer a Quality Inn, this hotel continues to hide behind the good reputation of former ownership. The St. Lawrence Hotel features inoperative equipment, inconsistent pricing, unfriendly management and a combination of permanent housing with paying short term guests. On the plus side, there are washers and dryers that are free to use, free parking, free breakfast and a convenient location in the town center. Do not be fooled by the attractive lobby and the Quality Inn signage and branding. This independent property is not up to the standards of Choice Hotels (and I do not know why the corporation tolerates the ongoing use of its name.) If you do stay there, check your charges daily. Prices are subject to change during your stay without notification.

Helpful?