Sleep Inn & Suites Metairie - New Orleans West

Not good

When we check in the front desk was great ( a young man) then the overnight lady was very unpleasant and rude. The next morning there was another young lady at the front desk who was rude as well.

Found some long hairs and yellow stains on bed .

Price was right and the location is easily accessible. Bed slept like a rock and there were some very interesting smells inside? The staff was great!

My stay was mediocre. The check-in was smooth sailing. The girl at the desk was nice. The room was horrible. It reminded me of a low grade Motel 6 room. People all in the stairway. One girl was rolling marijuana.. our hall smelled like a hair salon or someone burning hair with a flat iron. The bed was very uncomfortable. The pillows were short, not like regular pillows and uncomfortable .. the stay all in all was bad. The back door to the hotel was left open allowing anyone to just walk in so we didn’t feel safe. All night the people next door to my room kept dropping something heavy so all night I heard “boom” every 5 min. I do not recommend this place. It’s run down and really only good for the young teeny boppers. If you plan to travel with kids or a family do not stay here!

The room was clean and comfortable. Easy check-in. Neither the washer or dryer were working in the guest laundry, so I couldn't wash our clothes. The coffee pot didn't work properly in the room, and the one in the lobby was broken. And I saw a couple of roaches in our room

This used to be a descent place to stay 7 to 10 years ago. They need some serious upgrades. It’s time to renovate. Dirty dirty dirty. Was not comfortable at sleep in

Pleasant staff and stay

The noise was horrible the whole weekend and no one did anything about it, even after there were numerous complaints. The front desk clerk turned off the elevator because there were so many children playing inside of it. Unfortunately, I didn’t get any sleep. I will never stay here again.

Smoke detector broken and not installed in room. Door handle to entry door came off when exiting. TV in room didn’t work. Only 1 bar of soap left in bathroom.