Banyan Tree Bintan

Nearly everything. Such a beautiful and peaceful place to unwind for a few days, lovely room with sunset views and super comfy bed (Wellness Ocean Rock villa), some of the warmest staff I have met on any vacation.

It is very secluded, which I loved. But for people wanting nightlife or close access to a village, this may not be the best place.

From the welcome at the very start of the visit up until the last night when the housekeeping team dressed our room up with flowers and candles, the whole thing was magical. Great food, great service from everyone. Everyone was very friendly too, which we loved. Special thanks to Lilik, Darwis, Wendy and Hamid for dressing the room up. Very special. We will be back!

This was the perfect place to spend a few days after a busy three week tour of Australia. It was wonderful to just relax, enjoy the beautiful surroundings, spa treatments and food. I had a wellness room on the rocks - strongly recommended! The staff are lovely - so warm, attentive and friendly. And great attention to the small details. I now feel totally refreshed and ready for my long haul flight home. Thank you for a wonderful stay Banyan Tree Bintan!

The villa was huge and really nice. The pool and beach area was quiet and attention from the staff was great (Trantok specifically). There was not many people on the beach which was great.

The ocean was pleasant to swim in but there was some garbage washing on the shore that could be cleaned up better and earlier. The floating sargassum in the ocean was not great but there were areas without where we could swim.

Our recent stay at Banyan Tree Bintan has easily become one of our most memorable family vacations. What impressed us most from the start was the exceptional cleanliness of the villa and the entire property. The villa was spotless, and the overall infrastructure across the resort was maintained to an incredibly high standard. It gave us great comfort and allowed us to fully relax throughout our stay. The service was equally outstanding. Every staff member we encountered was warm, attentive and genuinely sincere. It is clear that this level of consistency can only be achieved by a passionate and dedicated team. Their attention to detail and care made our stay truly special. We stayed in a two bed rooms villa with an infinity pool, which was perfect for our family and will always hold a special place in our memories. The privacy, layout and overall experience were exactly what we were looking for. My wife mentioned that having a more shaded pool would make it even better, but overall, we were extremely happy and would gladly return to the same villa, or explore an even better option next time. Our kids had an amazing time and are already asking when we can come back again. That, to us, says everything. One thing we missed was not realizing that there were additional activities for kids at the nearby Cassia Hotel. We will definitely plan ahead for this on our next visit to make the experience even more complete. Overall, Banyan Tree Bintan delivers on every front, cleanliness, service and experience. Highly recommended for families looking for a relaxing and high-quality getaway. We are already looking forward to returning.

Just returned after staying five days. Very nice resort with excellent service and very nice staff throughout the resort. Excellent facilities with beautiful beach and nice pool. Golf course was good and nice ocean views from some of the holes.

Nothing in particular but only two restaurants were operating when we were there, would be nice with some more options.

Very nice villa facing the ocean and private. We liked the food here. Good restaurants. Happy to have table tennis in the neighboring partner hotel. Which is also close to the beach. Lots of bats sleeping under the roof during daytime which we enjoyed. They are not disturbing at all and harmless.

The gym was way too small. Almost no equipment and aircon was smelling. Need to book massage way in advance. We had to take a taxi to another hotel for this.

It is a beautiful resort just an hour by boat from Singapore. We were lucky to have a two bedroom villa with private pool overlooking the sea. The staff were very kind and courteous. We played golf one day but spent the rest of the week lazing. There are a few restaurants which were good but mostly we ordered dinner and ate in. The staff set up the dining table beautifully for us.' The service was excellent. If there is a negative at all I would say that there is not a lot to Do there .

My family have a wonderful & fabulous experience staying in Banyan Tree Resort. All staff are super friendly especially this staff, Sofyan, who is super attentive & friendly regardless of the busy season. Will definitely recommend who wants to have fantastic hospitality experience & super nice ambiance for relaxation.

This was an ideal resort to relax and enjoy. The staff are immediately friendly and keen to cater to every request. The use of WhatsApp to communicate is brilliant and I don’t know why a lot more venues don’t use it. The accommodation is idyllic with views over the sea, spacious and luxurious. Would definitely come here again!