Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.8 / 10 Guest Rating

Gateway Madurai

Number 40 T P K Road, Madurai, Tamil Nadu, 625004, Madurai, IN

Gateway Madurai - main view

About the Property

Luxurious Spa and Recreation: Indulge in massages and body treatments at the full-service spa, unwind by the outdoor pool, or stay active at the fitness center.

Dining and Entertainment: Enjoy a variety of dining options including a restaurant, coffee shop, and bar/lounge. Room service is also available for a cozy night in.

Convenience and Comfort: With complimentary Wi-Fi, premium bedding, and a rainfall showerhead in each room, experience comfort and convenience throughout your stay.

Immerse yourself in luxury at The Gateway Hotel Pasumalai Madurai, where relaxation and indulgence await. Book now for a memorable experience!

Facilities & Amenities

Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Fitness facilities
Conference space

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent103 verified reviews
AI Summary

Guests highly rate the wonderful staff and frequently praise the family-friendly atmosphere.

Categories

Cleanliness7.2
Service9.6
Location9.0
Room Quality8.9
Amenities8.9
Value for Money8.9
Food and Beverage9.0
Overall Experience8.9

Select topics to read reviews

V
Vijay
Verified booking
Standard Room
Stayed in Aug 17, 2025

"Good"

4.0

Very poor service. If you want a piece full stay look somewhere else.

Helpful?
S
Sundar
Verified booking
family
Standard Room
Stayed in Jul 24, 2025

"Exceptional"

10.0

Extremely wonderful staff attention to detail and family friendly. Peacocks were a big hit with the kids.

Helpful?
G
Ganesh Kumar
Verified booking
family_with_children
Standard Room
Stayed in Jun 14, 2025

"Good"

6.0

Most people aren't aware of this property within Madurai. Pasumalai hills are lovely and evergreen. We liked the hotel location. But since the hotel is 1890 most of their rooms are very old. We had A/C issue and when reported we got alternative room with A/C was much better. Thanks to the manager asokan who took care of this issue with utmost care. Room Service, House Keeping are very excellent service provider with kind words. Liked the Peacock sound and view early in the morning. Their breakfast is mouth watering with various variety. Loved the food and hospitality of Gateway Madurai. We were lucky to get views of Madurai Meenakshi Amman Gopuram from our patio. Rooms & Restrooms are spacious for four. Recommendation to build accommodation/dorm for drivers who are the carriers of guest.

Helpful?
U
Uma
Verified booking
Standard Room
Stayed in Mar 17, 2025

"Excellent"

8.0

Lovely location; me and my daughter loved it . The walks alongside with the peacocks were a one of a kind experience. Given the landscape and location of the rooms it is not suitable for old people or people with leg/walking problems as it involves some level of walking around on uneven terrains even to reach the go cart. Given the location and peacocks I personally believe it is a very expensive stay.

Helpful?
J
Jane
Verified booking
friends
Standard Room
Stayed in Jan 30, 2025

"Good"

6.0

Very disappointed for a Taj Group property! My group check in was the worst, very slow and disorganised. Actually embarrassing in front of my group. No welcome drinks, I had to ask. I emailed all passports and room requirements in advance, but still the twin rooms were not prepared, no one seemed to know who was in charge. We kept getting different information from different staff members. Had to ask for the tennis court to be cleared of debris! Very poor or no tennis equipment, some rackets and tennis balls are not much to ask for in a five star property. Will not stay again

Helpful?
S
Surianarayanan
Verified booking
family
Standard Room
Stayed in Jan 10, 2025

"Exceptional"

10.0

This is an amazing place, situated on a hill , spacious rooms, excellent staff and very good food There are lots of peacocks which add to the beauty of this lush,sprawling property!

Helpful?
A
Anant
Verified booking
family
Standard Room
Stayed in Dec 26, 2024

"Good"

2.0

For the rating and the their charges, the property was way below expectations. Even hotels with no star rating would keep it cleaner. Disappointed

Helpful?
G
Geetha
Verified booking
Standard Room
Stayed in Nov 3, 2024

"Amazing place!"

10.0

It was an amazing experience all made possible by the kind Accommodations Manager Mr. Ashok N, the GM Mr. Vishal Srivastava and the Executive Chef Mr.Tapan Sahoo. They were very courteous and warm. The room was spacious and well lit. The ambience and surroundings were peaceful and lush green. The guided Nature Walk led by Mr. Muniswamy was educative and interesting. The food was very good. Overall, a truly five star experience in the bustling Madurai City!

Helpful?
P
Pankajam
Verified booking
Standard Room
Stayed in Jul 10, 2024

"Exemplary"

10.0

The stay was an excellent experience. The staff were courteous and professional.

Helpful?
R
radha
Verified booking
partner
Standard Room
Stayed in Jul 5, 2024

"Good"

4.0

The property is amazing but they are ruining the “TAJ”name . The first room they gave us had horrible sewer back up smell and musty odor that made me gag and cough all night and next day we requested a change of room and they did change it which is good but it should not come to that . There was “hair “ in the food. The server had such horrible body odors and sweat smell which was over powering the smell of the food they were serving

Helpful?