Vivanta Ernakulam, Marine Drive

Great location, beautiful surrounding and peaceful atmosphere, Most friendly and helpful receptionist and staff. Everything about the hotel was exceptional. The room was spacious, clean, and had a remarkably comfortable bed. Food was good and service was attentive and efficient. Special mention to Rahul Ramakrishnan, Eldho and Niveditha. We would love to come back here….

Sbi lunch at bubble cafe from reservation to fond farewell. Each and every staff played a significant job. Rahul what a team leader he is.. Thank you for your coordination may be next month also we are planning to come. Once again Rahul and team good job see you next time

We had a very good stay experience at The Vivanta - Ernakulam. We had by mistake booked the wrong Vivanta and were travelling with kids. The staff and the director of operations - Rashmi Menon were very helpful to make our transfers internally. It saved us a lot of hassle and we were glad that they went out of their way to help us.

As it was our special occasion the hotel made us feel very special right from the check-in process. Service level from almost each and every staff was typical of Taj standard - service with a big smile. Would like to especially call out Mr Sujith at the restaurant for going above and beyond in organising an ala carte dish (even though the restaurant was offering buffet dinner) that we did not want to miss during our first Kerala visit. However, we were a bit disappointed with the generic upkeep of the hotel. We were upgraded to an executive suite. The window glass offering view of the Kochi harbour was so dirty that we could not take a photo of the harbour. However, overall we were happy with our stay.

Two-night stay in Vivanta. Welcoming staff at reception. Rooms are clean, but mosquitoes were present at night. The food was very good—poor internet connectivity. The internet connectivity is not secure. We were willing to pay extra for secure internet connectivity. We took a train from Kochi to Thiruvananthapuram. We took a hotel car to the Ernakulam Town Station. The driver did not offer to assist us with our luggage to get into the station.

Excellent place to stay in kochi. Lovely water views, convenient location and great staff. Very much enjoyed our stay.

It was excellent ambience and view of Arabian Sea. Also easy to walk in native drive and take water metro. Breakfast buffet was excellent with so much of variety local and Non local cuisine. My kids loved them. Also swimming pool facilities were excellent net and clean and open with hot sun.

I had a wonderful stay at Taj Ernakulam from 22nd to 25th March. The overall experience was truly exceptional, marked by warm hospitality and impeccable service. I would especially like to highlight Nitin from the front office team, whose professionalism, attentiveness, and genuine warmth stood out throughout my stay. His proactive approach, willingness to go the extra mile, and ability to handle every request with ease made a significant difference to my overall experience. It is rare to come across such dedication and guest-centric service, and Nitin truly exemplifies the highest standards of hospitality. I would also like to appreciate Kartika and Lekshmi at the front office for their courteous and efficient assistance, always ensuring a smooth and pleasant experience. A special mention to Afzal from the housekeeping team, whose attention to detail and consistent upkeep ensured that everything remained immaculate throughout my stay. Thank you to the entire team for making my visit memorable. I look forward to staying again.

Excellent customer service, well trained staff

We had a wonderful stay at vivanta marine drive. Mr Nikhil was very helpful during our checkin process and was also generous enough to upgrade 2 of our 3 rooms. Everything was perfect, right from the check in to check out. Will definitely prefer to stay here again when i am back to Kochi.