Turtle Cay Resort

Great stay!

Resort should have been closed during repairs. No terrace looking at scaffolding. Room was dirty and smelly. Carpets needed a deep cleaning as well as the walls Internet was so slow that it was useless. Door to room did not have a secondary latch. Coffee pot was left dirty. Missing utensils and glasses in kitchen. Would have never went there had we known the condition of construction. If Hilton is taking the resort over they should have at least maintained the property or close it.

It was a very quiet relaxing experience!

We loved our stay in the post-season time - no crowds and good availability of everything we wanted to do. Our only complaint is that the resort has few amenities and due to a balcony repair project, the balconies were off limits. Otherwise good location for a Virginia Beach stay.

We had a nice stay, didn't get to use the pool as it was windy and raining. The only complaint I have is that the adjoining room was not locked. My 3 year old opened it, luckily nobody was in it. We had a great deal of difficulty getting it locked. We finally were able to do so, but again it was only secure because WE locked it from our room. Seems like a security issue to me. I told the front desk upon checking out and the young man blew me off, I had interrupted a personal conversation with another co worker. The young lady at check in was exceptionally friendly.

There was construction i progress which did not allow us to use the complete room and balcony.

Balconies are closed though they don't tell you that in advance so don't pay for a room with a balcony, it's a waste of money. Also, don't choose a room with a king size bed, they don't have sheets to fit those beds so you lay on the mattress cover, which in our room also had dirty/used tissues under the blankets and pillows. And don't plan to use the pools or hot tubs unless you want to swim/soak in duck poop as they leave it in all of the pools/hot tubs and all over the sidewalks.

Paid for a room on booking.com, $700 for 2 nights so we thought we were going to get a decent experience, but boy were we wrong. When we arrived we were put in a room that didn't match the description at all, nor the pictures or ammenities. The place was shabby and seemed to need a lot of love. They aparrently been repairing the decks for over a year. Gates to the pools were zipped-tied together because they were broken (isn't that some kind of fire hazzard. If you like the sounds of load motorbikes all night then this is for you! The one window we got had a beautiful view of the hallway. We were trying to make family memories on a great vacation and Turtle Cay definitely gave us a time we won't forget.

Property used to be nice but has declined dramatically within the last 2 years. Anyone want to buy my timeshare?

After reading all the reviews I was scared some of the photos they posted we're not very nice I found a lot of things that people said very horrible I guess I should have looked at the reviews before I booked our room but thank God I didn't I stayed here with my son two nights the moment we checked in the office was very nice I couldn't wait to check into the room because I'm telling you the reviews were scary our room was very clean the sofa bed was excellent the bathroom was very clean the sheets were clean everything was very clean I did not see anything wrong and everything everybody wrote did not match my stay in my room I was very happy with the room the pool area excellent I'm not an expert at investigating rooms thoroughly but I do look at the cleanliness I do check the tubs the showers the sheets I felt like I could walk barefoot it and not be afraid if I had to stay again in Virginia it would definitely be this place I would call this the junior Hilton although the balconies were being redone the view to the pool was beautiful I enjoyed watching the ducks in the pool laugh out loud I rate this 100% the location was great couldn't go wrong The Restaurant across the street chix I recommend the rib eye was delicious