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8.8 / 10 Guest Rating

Level Chicago – Old Town

1140 North Wells Street, Chicago, Illinois, 60610, Chicago, US

Level Chicago – Old Town - main view

About the Property

Luxurious Spa Experience
Indulge in relaxation at the full-service spa, sauna, and health club at Level Chicago – Old Town.

Recreational Delights
Enjoy the seasonal outdoor pool and arcade/game room during your stay.

Convenient Amenities
Benefit from complimentary WiFi, a 24-hour business center, and personalized concierge services.

To book your stay at this family-friendly aparthotel near popular attractions, visit us now at Level Chicago – Old Town.

Facilities & Amenities

Full-service spa
Health or beauty spa nearby
Firepit
Arcade/game room
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The seasonal pool will be open from May to October. Pool access available from 7:00 AM to 10:00 PM.Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). The property is professionally cleaned.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent135 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the good amenities.

Categories

Cleanliness8.0
Service9.0
Location9.5
Room Quality8.5
Amenities9.0
Value for Money8.5
Food and Beverage9.0
Overall Experience9.0

Select topics to read reviews

N
noreen
Verified booking
Standard Room
Stayed in Aug 27, 2025

"Good"

6.0

It was fine but nit as good as I had expected. Staff were un friendly and un helpful fur an expensive stay.

Helpful?
P
Peter
Verified booking
friends
Standard Room
Stayed in Aug 26, 2025

"Excellent"

8.0

Centrally located. Close to subway stop.

Helpful?
C
CherieusUS
Verified booking
couple
Standard Room
Stayed in Aug 24, 2025

"Exceptional"

10.0

Everything

It could have been a bigger living room

Helpful?
I
IlariaitIT
Verified booking
extended_group
Standard Room
Stayed in Aug 24, 2025

"Exceptional"

10.0
Helpful?
V
VanessafrFR
Verified booking
solo_traveller
Standard Room
Stayed in Aug 23, 2025

"Excellent"

10.0

Great facilities- comfortable.

Helpful?
A
AnthonyusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 20, 2025

"Exceptional"

10.0
Helpful?
A
Andrew
Verified booking
friends
Standard Room
Stayed in Aug 19, 2025

"Exceptional"

10.0

Great except parking

Helpful?
B
Bethany ValentineusUS
Verified booking
extended_group
Standard Room
Stayed in Aug 18, 2025

"Very Good"

7.0
Helpful?
A
AudreyfrFR
Verified booking
family_with_children
Standard Room
Stayed in Aug 17, 2025

"Exceptional"

9.0
Helpful?
M
MariieIE
Verified booking
family_with_children
Standard Room
Stayed in Aug 16, 2025

"Super spacious peaceful family friendly accommodation with a view and outdoor pool."

10.0

Super location in Old Town,very near shops,restaurants,bars and even has an Aldi on the corner of the building for drinks/snacks.The one bedroom suite is lovely and bright with an open plan kitchen/living area,one separate bedroom,one separate full bathroom with bath/shower,plus an in-suite washer and dryer which was great to wash our travelling clothes once we got there.The amenities are fab,outdoor pool,gym,sauna,steam room,outdoor basketball court,outdoor barbeque area where you can cook your own meats and eat outside.Walkable to Oak Street Beach.Staff were lovely and accommodating,plenty of detergent,dishwasher tabs,loo roll-all we needed for a lovely relaxing peaceful break.Eric and Daniel on front desk so helpful,allowed for baggage storage and use of pool before check in,even provided towels for pool while we waited on our room.Super service.

Earlier check in would be great,bit of a wait for 4pm especially if you arrive early and just want to shower and change and get into your room.

Helpful?