Zorlu Grand Hotel Trabzon

This was my first stay at Zorlu Grand Hotel, and although it was only for one night, I had a pleasant experience overall. We booked one suite and one family room, both of which were clean, well maintained, and comfortable. The beds were especially comfortable and provided a good night's sleep. While I would not describe the rooms as exceptional, they were certainly very good and met our expectations. One of the hotel's greatest advantages is its location. It is right in the heart of downtown Trabzon, surrounded by shops, cafés, and restaurants, making everything easily accessible on foot. I truly enjoyed being in the middle of the shopping area and found the location to be perfect for exploring the city. Breakfast was excellent, with a wide variety of fresh and delicious options. I arrived quite late, just as they were about to close the breakfast service. The staff had already started clearing some items, but they kindly stopped removing the food and encouraged me to enjoy my breakfast at my own pace. They continued their cleaning quietly while allowing me to finish comfortably, which I genuinely appreciated. It was a thoughtful gesture that reflected their hospitality and care for guests. Since our flight was scheduled for 10:00 PM, we hoped to extend our stay for half a day, even at an additional charge. Unfortunately, the hotel was fully booked and could not accommodate our request. The staff kindly offered to store our luggage and allowed us to continue using the lobby and reception facilities until our departure, which we appreciated. Although I wish we could have kept one room for a few more hours, I understand that this can happen, especially during busy periods. Overall, the experience was enjoyable. Zorlu Grand Hotel offers comfortable accommodations, an excellent breakfast, attentive service, and an unbeatable location in the center of Trabzon. I would gladly stay here again on a future visit.

Staff was very friendly and arranged all activities for us. Location is excellent.

يا ليت إدارة الفندق تعمل على برنامج النقاط لإعطاء فرصة ثانية للضيف الرجوع الى الفندق مره ثانيه أسوة بالفنادق الاخرى

موقع الفندق ممتاز جدا في قلب مركز المدينة الميدان فندق رائع جدا

موقع الفندق دور لغير المدخنين مواقف للفندق

ممرات الأدوار تحتاج صيانة موظفي الحقائب غير ودودين

Location, staff

Room and furniture, poor breakfast

الفندق قريب من جميع الخدمات والمرافق السياحية. مستوى النظافة ممتاز ويُعد من أبرز مميزات الفندق. وعلى الرغم من وقوعه في قلب المدينة، إلا أنه يتميز بالهدوء بفضل جودة العزل الصوتي في الغرف

لا شي