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Towneplace Suites By Marriott

5310 West Loop 289, Lubbock, Texas, 79424, Lubbock, US

Towneplace Suites By Marriott - main view

About the Property

Experience the perfect blend of comfort and convenience at Towneplace Suites By Marriott in Lubbock.

Home Away From Home
Unwind in one of our 88 spacious guestrooms, designed with your comfort in mind. Each room features a fully equipped kitchen, cozy pillowtop beds with premium bedding, and entertainment options including a 32-inch flat-screen TV.

Delicious Start to Your Day
Start your morning with our complimentary buffet breakfast, offering a variety of delicious options to kick-start your day. For a quick snack, visit our snack bar/deli, available at your convenience.

Prime Location
Enjoy easy access to local attractions, including Ballet Lubbock and South Plains Mall, all just minutes away. Plus, with free self-parking and business center amenities, we cater to both leisure and business travelers.

Indulge in a delightful stay—book your room today!

Facilities & Amenities

Free breakfast
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Alcohol is not served at this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.9
Good103 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

R
Rose
Verified booking
Standard Room
Stayed in May 25, 2017

"Good stay"

8.0

Overall great value, I paid more than what I think it was worth, but I enjoyed my stay. Clean rooms, good amenities, decent location.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 16, 2017

"Not a "Marriott" experience"

6.0

We stayed in a 2-bedroom suite on our trip back feom Denver to Houston. Staff was unfriendly and unhelpful. Rooms were clean. One of the bedrooms was next to an AC system and so it was super loud the whole night. Last thing I needed after a 10 hour drive. Wheb I asked thw front desk to give us another room, they told us they couldn't and that I could talk to the supervisor next morning and get some points on Marriotts rewards card. All I wanted was a good night sleep. Plus, there was no exhaust fan in the bathroom. The hair dryer stopped working while I was using it. Very sad this is a Marriott hotel. Never staying at any townplace again. We always stay at Marriott or Hilton hotels, and this one was way below the quality. The managers here should consider all these reviews if they want to stay in business.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Apr 23, 2017

"Blah"

6.0

So-so. Will only return if in-a-pinch.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Mar 17, 2017

"last minute trip"

6.0

Hotel was being renovated, would have been nice to know

Helpful?
K
Kathleen
Verified booking
Standard Room
Stayed in Aug 16, 2016

"Exceptional"

10.0

Pleasant staff. Very clean

Helpful?
T
Tammy
Verified booking
Standard Room
Stayed in Jun 17, 2016

"Wedding wishes fulfilled"

8.0

We traveled to Lubbock for our daughter's wedding and needed a comfortable place with a free hot meal. Townplace Suites treated us like royalty and the service was the best I have EVER received. The free hot breakfast was terrific, the room was comfortable and peaceful while being roomy enough to put a roll-a-way for another family member. The kitchenette allowed us to purchase some sandwich stuff so that we didn't have to eat out and could focus strictly on the wedding. It was WONDERFUL! Thank you Destiny and everyone!

Helpful?
J
Jay
Verified booking
Standard Room
Stayed in Mar 21, 2016

"Nice place"

10.0

Quick one day stay, but we will stay there again. Pet friendly was great.

Helpful?
T
Teresa
Verified booking
Standard Room
Stayed in Mar 8, 2016

"Not Marriott Standard"

4.0

Our stay was not good. The pool was closed, the breakfast was terrible (and served on styrofoam plates? What is that?). The overall appearance was not good. The room was incredibly small. The ice dispenser leaked so we had a huge tray of a block of ice and a few ice cubes. The bed was ok. I booked this room because it had a kitchenette, but we found that it was too small and we ended up cutting up the food on the ironing board. This hotel was in no way even close to what we expected for a Marriott. I will avoid this hotel in the future.

Helpful?
D
Dennis
Verified booking
Standard Room
Stayed in Feb 19, 2016

"Frequent Fliers Beware!"

6.0

The stay was fine, a bit difficult to get to the hotel the way the exit from LOOP 289 is positioned. I was disappointed that I found out I would not be receiving my airline FF miles since I had booked through hotels.com, even though the rate was the same if I had walked in the door.

Helpful?
J
jacquelyn
Verified booking
Standard Room
Stayed in Jan 5, 2016

"Enjoyed the kitchen."

8.0

Really enjoyed having the kitchen and round the clock coffee. All of the staff was eager to help, even on New Years Day when they came in for limited service. I would seek out Town Suites by Marriot again.

Helpful?
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