State House Inn, Trademark Collection by Wyndham

My room had no a/c but the staff quickly moved me to another room, where the air definitely worked! No trash can but I happened to have a plastic grocery bag with me, so I used that. Older hotel, creepy elevator and so-so breakfast but it served its purpose. Would probably stay there again.

The staff was awesome! The room was hot. Even when i out the thermostat down to 60. Clean enough. Breakfast was nice.

The location and historic potential of this hotel are great and I want to acknowledge that every interaction with staff was phenomenal. My lower ratings are centered on very basic offerings of amenities and a lack of attention to detail in cleanliness. There was some type of lipstick or makeup stain on out comforter and an additional stain on the side of one of the sheets. They weren't concerning enough to warrant a complaint especially given the short nature of the stay, but they were noticed. The water pressure in the shower was lacking and the AC struggled to keep up on a day that was moderalty warm. I'm hopeful renovations and changes can capture the true potential of this location, but in its current state its more on par with a chain motel while being priced like that of a more desired destination.

Lovely and helpful staff. Nearness to Amtrak and points of interest.

Well first the air was set at 35 degrees but very warm. Maint came in and had to adjust. I had to ask for a remote, sugar and cream for the coffee maker. There were no wash cloths or an ironing board (but there was an iron). Key worked one day and did not the next

Open ceiling tiles exposing mechanical elements. No towels. Room left open for unknown period of time by housekeeping. No iron. Bed looked unmade on arrival. Key stopped working after one day.

In my original room one of the beds was unmade. Then my 2nd room didn’t have toilet paper.

I did not get to stay here. They triple booked rooms. Multiple people were being turned away when I was attempting to check in. I had to drive over 30 minutes to get a new room, after driving almost 4 hours to get there. I was also still charged for the room.

Nothing fancy here and the hotel is dated, but comfortable place to stay in a great location for downtown Springfield business or visits, and a good value for the price. Staff friendly and helpful though check in took awhile.

Not good