TownePlace Suites Knoxville Cedar Bluff

My stay was fine, room clean, excellent breakfast but all of the staff were great. Pleasant and accommodating and very professional. One of the best staff members I’ve seen in a long time. From front desk to housekeeping

Staff is wonderful, good location, room was great, would gladly stay there again

This Was our second time staying. It was perfect.

only bummer is that none of their rooms have a king size bed, also, for the price to be called a suite, was a little on the small size for us

As a Marriott brand they do have high standards for appearance and cleanliness. Everything was pretty clean. I did find some hair in the bathtub and a big clump of hair in a clean folded bath towel. That is definitely one of my pet peeves when staying at hotels, finding hair in the bathroom, sheets or towels; just a little bit more time, double checking or even caring about your job or work assignment would go a long way. I understand you can’t catch everything but to find a big clump of hair in a clean folded bath towel was a bit disgusting, I don’t understand how you can’t quickly look over both sides of a bath towel when folding to prevent something like that from occurring. The only other problem was the noise level coming from other rooms, above (stomping around) and next to you (high tv volume)…having the fan on from the heater/ac does alleviate most of it. Overall the hotel property and condition of the inside of the hotel seemed really well kept and in good order. The hotel is in a great neighborhood, safe, plenty of shopping areas and food restaurants. The staff seemed really pleasant; the breakfast bar attendants were very friendly and pleasant to interact with. They did a good job at keeping food readily available even when it was busy. The bed wasn’t that comfortable, just a flat mattress. The workout room wasn’t that clean, equipment was dirty and there was no cleaning supplies present. The kitchenette area makes it convenient when on a long stay too.

Great location, good breakfast and comfy bed. Always clean. Easy to get a room.

Had a neighbor that kept hitting the wall. Top floor and corner room which isn’t my personal preference. Elevator is slow.

The bed was absolutely horrendous!!! Way too hard!! The room was much smaller than I expected. The “queen “ bed was smaller than I anticipated.

Everything was fast easy and the staff super polite

Bed and covering wasn't comfortable. No wash cloths and towels poor condition. Breakfast bar just ok. Condition of hotel was just ok. I will not return to this hotel.

It just was not what I am used to when coming to a Marriott property Seems a little outdated