Caracas Cumberland

The most derty and desorginize hotel I stated in my traveling days, I tryed to get change to a clean room, the carpet is disgusting I could not walk without shoes, with not towels available until 10pm and was impossible to get other room, to get internet you have to make an extra deposit of US$60.00 and for remote control for the tv $10.00, please do not include it for travelers to make a mistake and to book it. Really a nightmare

I;ve had bad experiences with Hotel in the past but with this one was the worst experience ever. First, the Hotel didn't have my reservation ready, then after I found the area is located in Red Zone right besides and occupied building in an non-safe area. The rooms are old and noisy. There is no internet unless you give a deposit of 50USD and they give you a modem with an ethernet cable. I didn't have shampoo and soap for 2 days and barely had towels. The bulb of one of the lamps didn't work. I had to change the remote control 3 times! at the end they just moved me to another room. The Hotel needs maintenance and a the carpet is super old that it smells. I know it's expensive to book a room in a Hotel in Caracas but give yourself a favor and spend extra 50USD for a nice and decent Hotel. The staff at the end were friendly and tried to help many times but this experience made my trip to Caracas very uncomfortable..

caracas is a very dangerous place, for tourists and venezuelans alike. no matter what. if you ask any venezuelan they suggest not to walk around after dark, in any neighborhood, as this hotel stands this applies greatly. - this hotel is not in the safest neighborhood, you can expect to hear the sounds of gunfire and fireworks throughout the night. and you cannot rely on the bar to be open, or to be able to walk to a nearby bar and be safe and sound. - to sum it up this is more of a motel & not a hotel the condition of the rooms are not excellent, everything from the bedding to the bathrooms are a little dingy, but if you happen to be staying in caracas for only one night, or a very short stay you will find that this place meets a good price-point, and has reasonably good conditions for a one night stay. the staff of the hotel are the nicest part of it, young and friendly, and if anything they deserve a good review. all though i would not want to stay there again that says nothing about the conditions that some people desire when travelling other than myself.