Hyatt Vacation Club at The Welk, San Diego Area

Very quiet the room was spacious. Nice view. Great place to walk around.

The Canyon Grill was extremely subpar. The food was not good. The ridge and 10 AM check out was very uncomfortable for us. We like to sleep in a little bit and one at 11 AM. They said absolutely not. We asked for two more towels from the housekeeping staff. They refused to give it to us. We were having guests coming over.

Beautiful property

Nothing

We exchanged in to two two-bedroom units. These units are spacious, lots of room in each room. Double sinks in each bathroom. Nice TV's. Biggest downsize was the kitchen was very poorly equipped if you wished to cook in the room

Service is absolutely terrible! I asked to switch rooms because I didn't want to be 2 flights of stairs down below and they wanted to charge me $100 dollars! I said okay, can you show me the room real quick because this room that I received is exactly what I asked the girl at the counter not to give me. The gave me a dirty look and said" no we can't do that ,you can pay the $100 and switch, you can see it then" Omg! These girls are lazy! Rude! And could care less about their guest being happy. Unbelievable!

Let's just say "customer service" is not there forte. Seriously lacking a professional manner in which to correct certain issues. We never even received a call from anyone in management. I would not recommend this resort/time share or any company affiliated.

I had a beautiful, relaxing time here for an entire week at the Welk. My room was exactly as I requested. My home away from home. The gym was very nice and clean with plenty of equipment for a great workout. There were daily activities of things to do. Canyon grill restaurant on site offered a decent selection for dinner. I didn't attend any shows at the theater because none of the shows interested me. There is a gift shop on site but unfortunately, it's going out of business at the end of January. The biggest disappointment was the so-called Shuttle that supposedly takes you around the property. It is so unreliable!! Two different days I requested the shuttle and was told it would be coming. After 30+ minutes of waiting both times, I drove my own vehicle where I wanted to go.

I stayed at this resort with my 3 kids and my father for a week in January and we were all very happy with the resort as well as the units. They were very spacious, clean, and a beautiful view. We were also very impressed with the selection of on-site activities although we barely had time to enjoy the majority of them. My only suggestions would be to plan to bring all your own food/cooking needs such as cooking oil and seasonings as they only had a tiny salt and pepper in the unit. However they were well stocked with plates, utensils, pots, paper towel, dish soap, etc....

Food was great, excellent location.

Market place wasn't open. Wanted to shop without going off property.