Grand Decameron Complex Bucerias, A Trademark All-Inclusive Resort

So we just got back from Grand Royal de Cameron. Here is my review..We checked in which is always an experience. Emailed them previously that I have RA and cannot do many of the stairs. We also told them that at the desk. So where did they put us? 3rd floor and said there were no other rooms available, eventually we did move. My daughter and her family of six asked for an adjoining room. Sure they said..so where did the put them? Right by the disco and there were certainly 2 rooms but one in between!! With young children they don’t want music going all night. Would go smooth if they knew the room layout and listen to the people. So we go to our room which was clean and even though it lacked outlets we brought a power bar to help in that. Ppl said that some of the rooms had a 2 prong outlet so maybe bring an adapter. We went down to the buffet and was surprised at the variety, yet the food was warm/cold but chalked that up to the time we arrived. After two days I asked for the chef to please check the temperature of the food and after that was overall pleased. Usually a hit and miss on goodness and temperature. Lots of good restaurants off the resort also! Staff was very friendly and accommodating even though there are some “entitled “ people out there who think that the world revolves around them and these staff members are their servants. Hopefully you don’t treat your family members that way. You didn’t see the waitress that came to the back in tears, wondering what she did! They are hard working people making a living and they go very long hours.. My favourite is the beach..bring your binoculars and you can sometimes see the whales! Hopefully they can add more chairs and palapas, you have the space, put it to good use! Was good to see wifi going up in the resort and some newer more comfy loungers. There is boogie boards, kayaks, paddle boards, pickleball, bikes all free for use. Overall it was a great place as we have made wonderful friends and I see many of them come back for that reason.

Amazing location. So many pools! Always enough chairs at the beach.

Rings are starting to show their age

Firstly I must say all of the staff were friendly and helpful to their customers. Someone, Algotels [never use!] and the hotel management blame each other for changing my booking from ocean front to the back of the complex and it's where we had to stay. The food looked and tasted like what it was, medeocre at best and left inthe steam trays all day. 5 star my butt.

Comida he instalaciónes excelentes Trato del personal muy bueno

Que en la discoteca no tenían temática por día y la música no era variada

I liked all the pools and areas to hang out.

I wouldn’t book through this site again. I had issues at check in and they were going to charge me more for kids even though I specified ages upon booking. I contacted you all (Booking.com) and you weren’t helpful AT ALL. Your generic email was basically like if there’s extra fees, pay them? But no apology, no explanation why they were charging us more. It was shady and I wouldn’t recommend.

This resort was perfect for our needs. Not fancy but very comfortable room. Amazing friendly staff, especially Alejandra the bartender at the activity pool. Did bikes each day, kayak, yoga.

Great location, wonderful staff, comfortable beds, relaxed atmosphere. Breakfast is good, food otherwise disappointing

The grounds, beach, comfortable beds, adult pool and that there are numerous pools.

Buffet - low quality No app for dinner reservations - hate lining up before 8am! We're on vacation after all!