Rio Perlas Thermal Resort & Spa

Gorgeous accommodations, very peaceful. Hot springs are nice. Dinner at the on-site restaurant is excellent, buffet-style, but a little expensive.

The property is very nice looking. However, the staff was rude, slow, and moved at the pace of a three toed sloth. The shower water was cold. The cleaning staff would not restock the basics (coffee, soap). During the cold of the night, there is not heater to keep you warm. We had to ask for an extra blanket which helped a little bit. The Taxi service is slow to come to the hotel.

This beautiful resort is right on a river on the outskirts of the small town of Orosi. We stayed in a 2 bedroom casita, which was perfect for our family, but they had bigger and smaller accommodations. They have a thermal mineral pool and a regular pool. Although the regular pool was closed for maintenance during our stay, we enjoyed the mineral pool. There is also a nice spa and restaurant. The owner was around an very pleasant and engaging. While we were there, it seemed like they were refreshing and updating a lot of areas of the resort, because it was under ownership. I really enjoyed our stay, even with some of the refreshing going on, so I am sure that in a short time, it will be even better! We would definitely stay there again.

Very nice, even let us stay a cumple more hours. Hotel was clean and we ha everything we needed.

The thermal pool could have been warmer The 2 nd pool never opened and none of the hot tubes were open Variety of food could have been better The grounds were beautiful

They have a lovely property, and have been making some improvements. We stayed in the honeymoon suite, which is spacious and has a nice balcony. The whirpool tub in the room did not work, unfortunately.

Very beautiful facilities. A really calm place surrounded by nature.

We drove for seven hours to get here only to find out the hotel was closed due to storm activity. Obviously the closure is not the hotel's fault, although I would expect them to notify guests rather than have them just show up unless prevented by the circumstances- in fairness I don't know if something made it impossible to notify. However it has now been nearly two weeks and we have not received our refund for the cancellation nor any responses to our correspondence. It may well be a lovely hotel but this is not good business practice and frustrating to have to formally pursue recovery of our money.

No AC, which would have been fine if ceiling fans were in working order. Many lights were not working and those that functioned were as dim as a prison cell/solitary confinement. Everything smelled dirty and musty and shower water either scalded you or burned you. Staff was friendly. Restaurant food was bland and over priced.

The property and surroundings are breathtaking but service is mediocre at best. Our trash was not emptied, beds were only made one out of three days, and we had to call for clean towels every day. One of the restaurants was closed and the pool bar was closed as well. Service at the main restaurant was extremely slow despite few customers were dining at any time.