Best Western - Freeport Inn

Construction ongoing

Room, staff. Unfortunately my husband had to have emergency surgery while we're on vacation and the hotel was very accommodating in extending our reservation so I did not have to move out while he was in the hospital for 3 days. The night manager Keith was extremely helpful.

No vending machines in satellite location. Didnt like not being in main hotel

Clean, quality place to stay at reasonable price.

I checked very late and staff was great

Excellent place to stay before flying out of Calgary International Airport. Modern facility with restaurant, great staff, nice amenities, value, etc. Hotel has restaurant and bar but nearby other eating options and gas station. Nice public areas. Our room had microwave, mini fridge and Keurig coffee machine.

This was not a pleasant stay, and honestly not the type of hotel you intentionally book—it feels more like a place you end up at after a long drive with no other options. I checked in overnight and was greeted by an unfriendly staff member who made me feel unwelcome right away. The hotel itself is dark, dingy, and clearly in desperate need of a renovation. Thankfully, I did encounter two bright spots during my stay. The young lady taking care of the rooms was extremely friendly, courteous, and caring. In the morning, I was also greeted by another young lady who was very pleasant and professional. Without these two employees, my rating would have been even lower. Overall, this was just not a good experience, and I was relieved that I was only staying for two nights. I expect more from a Best Western, and the corporate team should absolutely come and take a serious look at this location.

Very nice

the key often didn’t work.

Dated building and hallway but New bedding and floors, quiet, convenient location- weird that it was 1/4 mile from the check in building, no breakfast, extremely dark parking lot surrounded by woods - didn’t feel very safe