TownePlace Suites by Marriott Springfield

Easy check in. My husband had a pleasant stay everything was nice.

The space in the two bedroom suite was perfect for our family. The pool was nice and cool, partially shaded, and clean.

There was mold in the bathroom, the AC didn’t work great, the fridge didn’t feel like it was getting cool enough, the hallways were musty and hot. The laundry room had water everywhere. One of the machines leaked.

The hotel had broken light in multiple rooms. The kitchen knobs fall off and the bathroom was dingy. We asked and purchased a handicap bathroom, yet we had a tub. When asked to change it, they said they oversold it. My handicap guest could not take a bath due to not having a wheelchair accessible tub for the entire 4 day stay. Unacceptable!

Decent and nice experience

Property is clean, staff are friendly, and location is very convenient to 395. Suite rooms are sizable but older with needed updates in relation to comparable properties nearby. Suites have separate living, kitchen and bedroom/bathroom spaces, which was great. Fast, reliable internet and workspace adjacent to the living room and kitchen was very useful during our recent trip. The morning breakfast and daily beverage service was very good and routinely appreciated by guests during our two week visit. The property charges $13/day for surface parking which seems unreasonable for guests who are the primary occupants for parking spaces onsite. This fee seems excessive when compared to other similar properties less than half mile away who do not charge guests for surface parking. Overall a solid experience and would book again.

Front desk staff very friendly and they took good care of us.

Would never stay here again or any establishment under this name

The facility was very clean. It was comfortable. The kitchen facility was one of the best I have encountered in an extended stay hotel.

Nothing I can recall.