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7.8 / 10 Guest Rating

Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI

3825 28th Street SW, Grandville, us

Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI - main view

About the Property

Convenient Location
Located between Lake Michigan beaches and downtown Grand Rapids, the Country Inn & Suites offers easy access to popular attractions like Millennium Park and RiverTown Crossings mall.

Relaxation and Recreation
Unwind after a day of exploring with a dip in the heated indoor pool or a rejuvenating soak in the hot tub. Stay active in the fitness center and stay connected with free Wi-Fi and a business center.

Family-Friendly Amenities
Enjoy a complimentary hot breakfast with signature waffles, and explore the market filled with snacks and drinks. For gatherings, take advantage of our flexible meeting space for up to 100 guests.

Book your stay at the Country Inn & Suites for a perfect blend of comfort and convenience.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note, guests must be at least 21 years old to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

2 QUEEN BEDS-NON SMOKING - Photo 1
2 QUEEN BEDS-NON SMOKING - Photo 2
2 QUEEN BEDS-NON SMOKING - Photo 3
2 QUEEN BEDS-NON SMOKING - Photo 4
2 QUEEN BEDS-NON SMOKING - Photo 5
2 QUEEN BEDS-NON SMOKING - Photo 6
1/6

2 QUEEN BEDS-NON SMOKING

This quadruple room is air-conditioned and features a TV with cable channels, a tea and coffee maker and heating. The unit offers 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVAir conditioningHair dryerRadio

ROOM, 2 QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$122.5

$98

Includes taxes & fees
KING BED-STUDIO SUITE-SOFABED-NON SMOKING - Photo 1
KING BED-STUDIO SUITE-SOFABED-NON SMOKING - Photo 2
KING BED-STUDIO SUITE-SOFABED-NON SMOKING - Photo 3
KING BED-STUDIO SUITE-SOFABED-NON SMOKING - Photo 4
KING BED-STUDIO SUITE-SOFABED-NON SMOKING - Photo 5
KING BED-STUDIO SUITE-SOFABED-NON SMOKING - Photo 6
KING BED-STUDIO SUITE-SOFABED-NON SMOKING - Photo 7
KING BED-STUDIO SUITE-SOFABED-NON SMOKING - Photo 8
KING BED-STUDIO SUITE-SOFABED-NON SMOKING - Photo 9
KING BED-STUDIO SUITE-SOFABED-NON SMOKING - Photo 10
1/10

KING BED-STUDIO SUITE-SOFABED-NON SMOKING

The quadruple room features air conditioning, a tea and coffee maker, heating and a TV with cable channels.

36 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVAir conditioningHair dryerRadio

SUITE, KING BED

Non-refundable
Breakfast Included
20% OFF$115.69

$92.55

Includes taxes & fees
Quadruple Room with Two Queen Beds - Non Smoking - Photo 1

Quadruple Room with Two Queen Beds - Non Smoking

The quadruple room features air conditioning, a tea and coffee maker, heating, as well as a TV with cable channels. The unit has 2 beds.

0
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVAir conditioningHair dryerRadio

2 Queen Beds, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$124.44

$99.55

Includes taxes & fees

Guest Reviews

7.8
Very Good500 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the nice pool.

Categories

Cleanliness6.0
Service7.5
Location9.5
Room Quality8.0
Amenities8.5
Value for Money8.0
Food and Beverage7.0
Overall Experience8.0

Select topics to read reviews

R
Ryan FlesherusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 13, 2025

"Nice value, nice place."

8.0

The pool was nice. The room size was nice. Staff were friendly.

The sliding door bathroom door makes it hard for privacy traveling with others.

Helpful?
R
RosalindusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 13, 2025

"Good"

5.0

The location

The first room was cold with no thermostat on the wall to adjust the temperature. The second room had toenails clipping on the floor and the bathroom was dirty.

Helpful?
S
Shawn
Verified booking
family
Standard Room
Stayed in Oct 10, 2025

"Excellent"

8.0

room was clean breakfast was good

Helpful?
R
Rita
Verified booking
family
Standard Room
Stayed in Oct 7, 2025

"Good"

4.0

The hotel was dirty overall. Coffee was cold. Shower caulk was dirty and needed to be replaced.

Helpful?
K
Kristi
Verified booking
Standard Room
Stayed in Oct 6, 2025

"Excellent"

8.0

Clean room. Breakfast was okay, not the best quality but decent. Wish it went to 11 on weekends.

Helpful?
R
Robert
Verified booking
Standard Room
Stayed in Oct 6, 2025

"Good"

2.0

Beautiful building, terrible service! Front desk unattended. Push the buzzer and waited 10 minutes to check in, still no one showed. Went to dinner came back. Same scenario. I called the hotel phone number and the desk phone started ringing and the desk clerk came running. He scolded me for doing that. Breakfast bar stocked or unstacked, depending on who was working. One morning, no bananas or apples. I asked desk attendant if he could check on apples or bananas. He told me because there weren’t any out. They probably didn’t have any. I said, would you mind checking anyway. He checked and came back out with apples. He said the nighttime person probably forgot to stock it. Evidently on the shift change no checking on the status of anything. Radison should send in the management team and straighten it out or take their name off the building. Would not recommend, would not go back.

Helpful?
J
Jamie
Verified booking
family
Standard Room
Stayed in Oct 5, 2025

"Good"

4.0

Rooms were clean and big. Our toilet overflowed. While checking in the receptionist took and phone call and made us wait while he argued with a woman trying to cancel her room but it was too late. This morning housekeeping walked in while we were still in our room 9:45am and my daughter was changing. No knock just came in.

Helpful?
C
Cassie
Verified booking
Standard Room
Stayed in Oct 5, 2025

"Dirty"

6.0

Room was very dirty, the bed uncomfortable and made a lot of noise when you move around.

Helpful?
D
dennis
Verified booking
Standard Room
Stayed in Sep 29, 2025

"Good"

4.0

Stayed 2 years ago and it was a 4 star. This time it was very dirty. Carpets in hall and stairs were dirty. The cleaning service was outside our room when we checked in and never used the vacuum. There were 3 ice makers and all three were out and staff was not friendly about it. They didnt care. The swimming pool was cold. There was no country Inn cookies.

Helpful?
A
Annie
Verified booking
Standard Room
Stayed in Sep 26, 2025

"Good"

6.0

Free parking

Helpful?