Holiday Inn Express & Suites Jackson by IHG

The room was very comfortable. Also, the desk staff and dining room staff were very nice and friendly.

It was in a good area and quiet.

I came a little early but couldn’t get a room and I have medicine that had to be refrigerated. They wouldn’t help me. I had to bag my medicine in ice and put it in my car and drive all the way back to Murphys and didn’t get back to the hotel until 9:30pm.

I was attempting to get my reservation transferred to the tennessee hotel as that was who I was planning on staying at but they refused to transfer it and charged me for one night at both hotels.

Very friendly staff and very clean.

Nothing.

Very nice visit but found the front desk clerk working on March 12th was rather rude. We were trying to check in around 22:30 which was early for check in and she was very curt that we could not check in rather than nicely explain the situation. I had to suggest to her to take my number to text when our room was ready. We left and came back. On the other side your PM desk clerk Manny was excellent He couldn't be more welcoming. He deserves 5 stars as well as your manager Terri

Stayed there to complete a business meeting. Convenient to my needs. Older hotel that could use some upgrades but personnel are super nice and very helpful. Jennifer, Mgr is an absolute angel, as is the Night Desk Clerk. This was my second year staying with them. Supermarket and nice restaurant are right across the street. Easy to walk to. Nothing fancy…just easy!

The staff is fantastic, from the front desk to the cleaning crew, nothing but smiles and nice people . Good water pressure, clean rooms and soft pillows.

Friendly staff. Room was great. Breakfast has a great variety. Breakfast room is very nice. We have stayed often and will again.

We stayed at the Holiday Inn Jackson, Ca. First off the facilities were very clean and smelt good when we walked in the door. We were greeted by a staff member at the front desk who was cheerful and motivated to help us in any way needed. Two staff members really stand out in my mind Manny the night shift is absolutely amazing and the day shift girl ( I hope I don’t butcher the spelling of her name) Alyssa I believe was also amazing! The rooms are very clean the bathrooms large I could only suggest a different shower head maybe with more pressure but other than that the room was perfect! Breakfast was pretty good I loved the fresh baked goods Manny would make at night for the am. Over all our stay was a 10! Thanks Holiday Inn for a superb experience! Hope

This is one of my lesser experiences in holiday inn express. And tates were high for winter. They demanded a $200 incidental deposit ehich is the highest i have ever seen and even though i am a platnum member. It was an insult