Country Inn & Suites by Radisson, Chicago O'Hare South, IL

The location and price.

The room was very basic and a lot of stuff was just old seems needs to be upgraded

Amazing hotel, once you walk in it looks beautiful and smelled amazing, check in was great and fast very friendly.

We booked 2 rooms for the sleep, park, fly combo. The room was average but could have used a little maintenance. Long term parking worked well. The return shuttle from the airport didn't work well at all. We returned from an oversees trip and very fortunately got through passport control quicker than we expected. Got to the terminal exit in time to catch the shuttle but was told by the driver the shuttle was full and we'd have to wait an hour for the next shuttle. Next time I will pick a hotel with a bigger capacity shuttle or one that runs more than once an hour especially since it's serving Country Inn as well as the Holiday Inn next door.

I took my daughter here for a little overnight getaway because they had a pool in a hot tub. We checked in and my daughter wanted to go swimming right away, so we changed and went down to the swimming pool. The first thing I noticed was the water in the swimming pool was cloudy. Also, there was hair everywhere around the pool area and fake nails and garbage everywhere when we are done swimming at the pool. We went upstairs and I started investigate the room because of the cleanliness around the pool area and much to my surprise. There was no mattress cover on the mattress so when I lifted up the sheets, the bed was full of pee, stains. Next to the bed was dried up, stickiness full of bugs all the furniture head stains on it when I went to address this with thefront desk and leave the hotel because I was not staying there they said because I booked through a third-party I would have to go through them get my refund so I called Expedia to get the refund. they called the hotel the hotel said because I was there for two hours anddidn’t bring this to their attention right away that they couldn’t refund my money.

Parking hot pool and working spa. Beds were comfortable

Hair and the insides of a diaper in the pool area. My bedding was damp had to plug in all the tvs after looking for the problem for 30 mins.

Bed was comfortable, shuttle was convenient and staff was helpful !

Tv didn't work easily

The rooms are very nice and spacious. I had a great day and the staff was very nice.

Very please with this hotel didn’t have one problem