Residence Inn by Marriott Philadelphia Montgomeryville

The room arrangement

Great 2 bedroom options, lots of room to spread out. More than one nice outdoor space to gather which was good for our large group. Staff was very accommodating!

Good stay.

We checked in on a Friday night and there was no coffee maker in the room. There were towels but no washcloths. The chairs by the table were vinyl and looked to be chewed on, there was a burn mark on the counter in the sink and a stain on the drapes. We let the front desk know all this when we went back out to eat. I never did get a coffee maker but they always had it in the breakfast room. The entire time we were there it was like pulling teeth to get washcloths they were always “being washed “. There was no pool as indicated on the travel site website. They put a $20 a day hold on my CC for expenditures. Then a few days later there was a $30 charge for parking!! I should’ve charged them something for my time in tracking down the washcloths!! I sent a message to the mgr of the hotel when asked how we liked it and asked for the parking to be refunded before I posted this. No response from him in a week. Can’t recommend this place. I’ll be more careful about seeing if a place charges you to park. The last thing is they didn’t even ask for the vehicle info like make, model and plate.

This was the best Residence Inn I've been in. Full kitchen, sofa and sofa bed, sitting area, soft bed, walk in shower. This is my new place to go everytime I visit this area.

Not that clean

Great location, friendly staff, and excellent accommodations.

The hotel was very nice overall, and I may be nitpicking, but for the price we paid for a suite I expected it to be stocked… There was no extra toilet paper, only a half used roll of which we finished quickly, one small garbage in the bathroom, no blanket for the pullout bed, which we needed, And only one large towel for showering, and there are three of us in the room. And there was an odd smell in the hallways and in the room when we first got there as if someone had been smoking or there was animals permitted.

Nothing

Everything is wrong

The good: Room was nice size and reasonably well equipped. Location, for our purposes was great. The bad: The base of the tub was peeling, about a 2 ft by 1.5 ft section had peeled off. The stove top burner was in poor condition, it looked like someone had burned a pot and the hotel could never get it cleaned off. We had booked a room well in advance. The desk said they were booked up and other rooms were not available. The fourth night we were there, the ceiling fixture in the bathroom came crashing down at 2:30 in the morning. We thought someone was trying to break the window. A leak from a unit above us was flooding our bathroom. The front desk found us another room and we moved our stuff at 3:00 am. We decided that we had enough and checked out at the end of our 5 night stay. Maintenance at this hotel does not seem to be a priority. You may want to believe the other negative reviews. Recommend that Marriott remove their name from this hotel.