Catalonia Riviera Maya Resort & Spa- All Inclusive

Check-in & Out

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in, special requests cannot be guaranteed and may incur additional charges. Once the reservation is made, the hotel will get in touch with the customer to agree on how to prepare the prepayment. Be aware if paying in cash, only currency accepted is Mexican Pesos and the exchange rate might change before you pay. Please note, extra beds are available upon request only. When booking more than 4 rooms, different policies and additional supplements may apply. Once the reservation is made, the hotel will get in touch with the customer to agree on how to prepare the prepayment. Please note that guests must present the credit card used to make the reservation upon arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance. The property reserves the right to pre-authorize the credit card used to make the reservation for the total amount of the reservation as a guarantee. Please note that upon arrival at the front desk, an environmental tax of $25.460 MXN per person, per night must be paid. Any changes to the number of people or travel dates made to an original reservation may incur an additional cost, which must be checked with the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.