Prime Plaza Hotel Sanur – Bali

The balcony, breakfast and pool dining menu was extensive and delicious, could not fault staff- very friendly and helpful

The facilitiea are great, the pool was very peaceful and the pool bar has a wider menu that the room service.

Very nice pool, breakfast was great and staff were very helpful.

Our stay could have been better. We were a group of 11 women. I come here every year and I was always very enthusiastic about this hotel, which is why I booked it again. However, a lot of things have changed, and unfortunately the group was not impressed with the hotel, which is a real shame. However my most recent stay in April 2026 was disappointing. The rooms are dated, I had a room by the pool, for which you pay a bit extra, but the room felt damp and humid. The air conditioning could not really be adjusted properly and was too cold. Everywhere they seem to be renovating and upgrading the rooms, which causes some disruption. It was also quite noisy, with a lot of sound coming from the tennis and padel courts. All in all, I am no longer satisfied with this hotel, which is a shame. The staff is still friendly, as always. The breakfast buffet is still extensive, with both Western and Asian options, including many freshly prepared dishes. Swimming pool is wonderful, restaurant is great

The rooms are dated, the room felt damp and humid. Quite noisy, with a lot of sound coming from the tennis and padel courts

Arrived at the hotel with our family for 4 nights , Saw the the rooms and their conditions and inmediate checked out….. what a terrible experience after seen so many nice accomodaties in Bali. This was a total dissapointment.

The pool was great but very difficult to get out of if you weren’t young - no railings Breakfast great

Long way to get out

Nice resort hotel. Very comfortable and convenient. Shuttle to grocery store and beach, though its 5 minute walk to beach and takes less time. Pools and pool chairs are nice for swimming and relaxing. Breakfast was great and lots of options. Room cleaned well every day. Super friendly staff. Restaurant was good for dinner.

Laundry was expensive, was way less to take to laundromat less than five minutes away.

Von mir volle Punktzahl. Service super. Frühstück einfach mega. Mehr Auswahl geht nicht. Alle Mitarbeiter waren sehr freundlich und konnten alle Englisch. Der Pool ist Klasse. Er ist schön langgezogen sodass für alle Platz ist. Lage ist sehr nah zum Strand (höchstens 10 min zu Fuß). Einigermaßen sinnvolle Restaurants gibt es Richtung Strand für Touripreise. Wenn man gute Einheimische sucht muss man etwas weiter in Richtung Stadtmitte. Die Preise in der Poolbar und für das Essen auf dem Zimmer waren ok.

Der Pool könnte den ein oder anderen Sonnenschirm mehr gebrauchen.