Holiday Inn Express Hotel & Suites Mooresville - Lake Norman by IHG

Staff, beds, dove products, breakfast

Halls needed to be vaccuumed and limited parking

Almost too comfortable. Overslept our usual time. Shower was nice & hot; and so was breakfast. Front desk staff was so friendly, went out of their way to help us. The fall decorations were a bonus!

Clean, comfortable rooms and great breakfast. The room we booked was unavailable when we arrived and we were told the third party vendor over-booked. After receiving a room with one bed instead of two, the staff was able to find us a larger room. It was a minor inconvenience but the staff found a solution and we were grateful for that.

Room was fine, having to pay $10 extra for breakfast was not!

Clean

The building itself needs some work and the parking lot is a bit strange but the rooms and inside the hotel is spotless, staff is so kind, and it was well worth the value. Convenient location next to a lot of restaurants and shops. Right next to highway.

One of the friendliest hotels I’ve had the pleasure of staying from check in to check out it was a great stay and experience

Stayed here two nights. We arrived late. Walked in room to find air conditioning cover laying on the floor. We were too tired to call so placed it back on top. Room was clean, which is our main concern. There was no drain stop in the sink which I find annoying. That should be a simple fix. But overall, like I said, the room was clean and because of that and because of the staff, who are extremely friendly, we gave it a four. Breakfast was a nice selection with very nice staff attending to it and cleaning up after us. Would have done that myself but they were very efficient! Would recommend a stay here.