Eurostars Hacienda Vista Real

Kaunis ympäristö ja erittäin tilavat huoneet. Aamupalalla ihana ja huomaavainen palvelu. Huoneessa jääkaappi omille eväille.

Pyyhkeet loppuivat kesken, eikä puhtaita ollut saatavilla. Palvelu on ajoittain töykeää. Hieno venue, mutta mitään palveluja ei ollut saatavilla, ei ravintolaa, ei allas baaria avoinna, allasta ei siistitty roskista päivittäin, ei huonepalvelua. Kuumana päivänä hotellista ei saanut ostettua edes juotavaa.

Propreté et calme

We loved everything. The manager and the morning staff were excellent and very knowledgeable about the local activities. If you want a great itinerary that fits your budget, book with them

Being part of an international chain, I would have expected more services, more investment, more staff, maybe a bellboy or a less bland breakfast.

Staff were lovely and very helpful.

This was our last minute booking as originally booked property cancelled on us on our arrival. Once we got room assigned to us, it was visible that it wasn’t cleaned from previous people, beds weren’t made, dirty bedsheets on the side,, floors filthy. Then second room was checked, same story. At the end they said they will give us “better” room than we have paid for. Room wasn’t bad, nice balcony and the view, clean. Poolside was smelly of sewage, wasn’t very clean, so we never really used it. Breakfast nothing special, majority of the food was cold, event what was supposed to be hot. But fruits and juices were nice. There were so many rooms that weren’t cleaned in all day we were there, you could see it through the window when you passed it.

La amabilidad del personal y las instalaciones

тихое месторасположение

Very good

Nothing

Lovely suite

Location is terrible. It’s like crossing borders . The person at the reception was off . The place was a ghost town

L'environnement est au calme très agréable avec de nombreux animaux près de la piscine on a l'impression d'être en pleine nature!Super petit dej(à part le café mais on a l'habitude)Les lits très confortables !Personnel très disponible et conciliant

Petits bruits de clim par moment