StayInn - Grand Forks

Water wouldnt warm up in the shower, desk had a fake drawer that was broken. Not much for outlets. People going through the parking lot with loud music in the middle of the night.

Friendly staff

Excellent stay, professional & polite

Staff was great, the only inconvenience was being double billed somehow either through booking company or the property billing as well.. but it was reimbursed .

Cost was phenomenal. Very good deal. New carpet and bedding. Unit is very old and shows it. Only negative is hair in tub and table had not been cleaned off . I took washcloth and scrubbed table clean and cleaned out the tub. Oh, since new carpwt put in TV turned on but no signal and couldnt get working( couldnt watch Vikings game 😒 New owners i was told so are in process of remodeling/updating etc. Staff very nice and attentive, just alittle effort would go along way in cleanliness!!

Facility was unmarked when entering, we had to guess which building reception was actually housed in. The parking lot was full of garbage and cigarette littered the ground near the front door. The lights in the parking lot were not lit at night. The front desk was unprofessional when we entered. She was wearing a sweatsuit and was incredibly disheveled. She took my ID for a scan but did not leave the photo copy in a secure spot safe from other people’s view. I had to stay and wait until she filed it away. Our keycard was also sitting on a desk when we entered raising questions about security. The hallways and main area smelt awful. It was a combination of cigarettes and animal dander. The carpet in the hallway was noticeably stained. Our room was satisfactory. The only noticeable issue was the amount of crumbs and other small objects on the floor, needed a vacuuming. The side door of the hotel closest to our room did not lock as intended creating another safety concern. Overall our experience was horrible and taught us not to trust Expedia reviews solely. We will more research off of the app in the future.

Clean

Great staff an clean place

Property changed ownership between reservation and check in. Received no notification of this. New owner did not have our reservation. Reception area looked like previous owner tried to gut it before a foreclosure—looked like signs and/or cabinets torn from walls, etc. Reservation was for a 2-queen room—but discovered hotel has only full-size beds. Place is old and dingy. Very polite and helpful staff is only reason this doesn’t get one star.

Never staying there!