Eurostars Gran Valencia Hotel

Had a great stay at this Hotel.

access to restaurants

Management asked for 2 days why the air conditioning does not work anywhere in this hotel ! See the photos Hotel says temperature is 20 It was always more than 24 in the room We tried three different rooms !! Hotel is saving money by Not turning on any AC See my photos There is NO English speaking TV channels In any rooms Only hotel in the world without even BBC news ,CNN,or Sky Has Russian and German !! Gym even has all the windows open as it is so warm Got appt to see the manager on check out Never showed up Front desk staff do not care Never stay here

Arrived at the Hotel on the 22nd and had booked for 3 nights. We spend one night and had to deal with an emergency back home. On Saturday morning I went to the desk to inform them we had to cancel and drive back home to take care of the emergency. Although we had booked directly at the Hotel, they refused to reimburse us for the remaining 2 nights, same for the breakfast we paid, even though we would not eat it. The person who dealt with us at the reception was rude, showed no empathy for our situation...all he wanted was our money. We will never again stay at another Eurostar hotel they do not care for their guests and only want to take your money.

More like a 3 star hotel

The hotel is part of a large chain and sits alongside others on the same street. It is very convenient for the Metro Beniferri and was generally quiet. Our twin bedded room was comfortable, plenty of coat hangers. The door dividing the bathroom from the hall was a very heavy sliding door, which could prove a challenge to some people. On the last two days of our stay a noticeable 'fishy' smell was present when we returned to our room (we presume it was from mopping the floor), opening the window did clear it. Unusually there were no tea/coffee making facilities and could only be acquired when the dining room or 'bar' was open. So miss breakfast and you will go thirsty, room service was possibly an option at a price. The staff were quite friendly, but only one person spoke any English. Immediately next to the hotel is a large empty building site, so it would be worth checking out before booking as it may get noisy when construction starts.

The views across the city were outstanding. It was fun to try and locate the hotel whilst travelling around the city

Good

We stayed for 5 nights at this hotel and really enjoyed it . Location very handy for the metro and buses with easy quick access to the old town town / city centre . The tram from nearby Garbi station was a good option if you want to go to the beach . Some great restaurants within easy walk of the hotel . Definitely worth booking a table as they were always busy . Local supermarkets nearby too . The room we had was lovely and a good selection of food / drink options for breakfast. We would recommend this hotel and hopefully can come back again .

Great place to stay in Valencia if you are coming with the car and need the place to park. Right next to Metro so easy access to everything.