Decameron Marazul - All Inclusive

o hotel "all inclusive" deixa muito a desejar, pois este "all", não inclui wifii que necessita ser pago, nem o transporte para o clube de praia, pois o hotel não tem praia, e sim um "lodo" produzido artificialmente. Se desejar ir a uns dos restaurantes noturnos, parabéns, pois vc de férias terá que acordar bem cedinho e entrar numa fila, senão esqueça os restaurantes a la carte, e fique com o buffet, que não é ruim, porém deixa a desejar para um hotel que se diz "resort".

No tienen playa es un engaño. No tienen servicios para personas en sillas de ruedas fuimos con mi mama y fue demasiado complocado

Very unfriendly staf Food is ok Poor beach Place needs a renovation asap. I had to beg for a little bit of milk for my daughter's bottle unless you tip the staff. They need a lot of customer service training.

Muuuy bueno. Todo excelente. La comida y las instituciones. Recomendado

Buen servicio y habitaciones muy cómodas, lindas vistas.. sobresalen en su servicio el botones y Candy.. volveré sin duda..

The overall stay was good, one of our daughters' life vests was lost at the pool, and that never leaves a great feeling. You start to question the staff, guests, etc. we filed a missing items report, but nothing resulted of it. We had a great time there, unfortunately it's hard to forget the bad.

This is not an all inclusive hotel. The service is bad, the rooms are not confortable and you need to pay for things that should be included. You need to reserve from 6.30 to 8 AM if you want to go for lunch or dinner to a better restaurant, the system has no senes.

Horrible experience. From the minute I walked in with my girlfriend some of the male staff were making rude comments about her which I heard, them not realizing I spoke Spanish. There was charges for everything....safe key, beach towels , remote for the tv. They gave me one room first but as I was walking away they gave me another room that when we got to it you could tell it hadn't been cleaned in awhile, there were no towels and the ac was broken. I asked for another room which was the first room that they had given me....no hot water and no new towels. The bar drinks were weak and given in paper Dixie cups. The food at the ala cartel was ok.....had to make reservations at the other two restaurants which we waited to do early in the morning but after an hour wait decided not to. Overall......worst all inclusive place I have ever stayed. For $300.00 per night a total rip off. The rude male staff and overall unfriendliness of the rest of the staff ruined my two night stay. Will never use their chain again.

Overall we had a great trip to San Andres and still believe this was the best hotel to stay at. Currently, the rooms are outdated but they are working hard on renovations. The staff is extremely friendly. They do everything to keep you entertained from Bingo to Water Polo and fun shows at night. They have a boat that goes to the Aquarium which is great. Food is also good and varied.

Everything was as expected. Hotel is pretty well located, and even it can be renovated, facilities are in a very good shape. Had a wonderful holidays with the family, and the hotel staff did everything on their power to improve our stay. I'll definitely stay again at the same hotel.