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7.2 / 10 Guest Rating

Candlewood Suites Syracuse-Airport by IHG

5414 South Bay Road, North Syracuse, us

Candlewood Suites Syracuse-Airport by IHG - main view

About the Property

Convenient Airport Shuttle Service
This hotel offers complimentary shuttle services to Syracuse-Hancock International Airport, ensuring a stress-free arrival and departure experience for guests. Just a quick 2-minute drive away, the convenience is unmatched.

Well-Equipped Rooms with Kitchenette
Each room at Candlewood Suites Syracuse-Airport is thoughtfully designed with a kitchenette featuring a hob, microwave, and refrigerator. The neutral tones and modern furnishings create a cozy atmosphere, complemented by amenities like cable TV and a work desk.

On-Site Amenities for a Comfortable Stay
From the fitness center to free Wi-Fi, guests can enjoy a range of facilities during their stay. The option to barbecue, access the business center, and utilize laundry services adds to the overall convenience.

Book now to experience a seamless blend of comfort and convenience at Candlewood Suites Syracuse-Airport.

Facilities & Amenities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please contact the hotel for information regarding extended parking. The airport shuttle service drop off and pick up is available from 4:00 to 00:00 every day. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Studio Suite - Photo 1

Studio Suite

This room features a kitchenette, cable TV, and a work desk.

33 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerKitchenetteRadio

Studio Suite

Non-refundable
Room Only
20% OFF$176.95

$141.56

Includes taxes & fees
Studio Queen Suite - Photo 1
Studio Queen Suite - Photo 2
Studio Queen Suite - Photo 3
Studio Queen Suite - Photo 4
1/4

Studio Queen Suite

This studio features a kitchenette, cable TV, and a work desk.

33 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerKitchenetteRadio

1 Queen Bed Studio Suite

Non-refundable
Room Only
20% OFF$173.14

$138.51

Includes taxes & fees
Studio Suite with Two Double Beds - Photo 1
Studio Suite with Two Double Beds - Photo 2
1/2

Studio Suite with Two Double Beds

This studio features a kitchenette, cable TV, and a work desk.

35 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerKitchenette

STUDIO TWO DOUBLE BEDS NON SMOKING

Non-refundable
Room Only
20% OFF$186.56

$149.25

Includes taxes & fees
One Bedroom Suite with One Queen Bed - Photo 1
One Bedroom Suite with One Queen Bed - Photo 2
One Bedroom Suite with One Queen Bed - Photo 3
One Bedroom Suite with One Queen Bed - Photo 4
1/4

One Bedroom Suite with One Queen Bed

This suite features a living room with sofa bed, kitchenette, and cable TV.

49 sqm
Sleeps 4
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerKitchenetteRadio

1 Queen Bed One Bedroom Suite

Non-refundable
Room Only
20% OFF$199.96

$159.97

Includes taxes & fees

Guest Reviews

7.2
Very Good575 verified reviews
AI Summary

Guests highly rate the location near airport and frequently praise the helpful staff.

Categories

Cleanliness5.3
Service8.2
Location8.3
Room Quality6.2
Amenities7.3
Value for Money7.7
Food and Beverage7.3
Overall Experience7.4

Select topics to read reviews

J
JohnusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 11, 2026

"Good enough for a couple nights stay., Plenty of food in the area.."

8.0

Good location.No breakfast ..Was under going some work while we were there. Rooms were clean. Beds were comfortable.

Helpful?
P
PatriciausUS
Verified booking
couple
Standard Room
Stayed in May 20, 2026

"Excellent"

8.0
Helpful?
W
wiliamusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 17, 2026

"Exceptional"

10.0

Great place, great location.

Helpful?
A
AnausUS
Verified booking
family_with_children
Standard Room
Stayed in May 11, 2026

"Very expensive for a rundown poorly kept property"

1.0

The room was very rundown. Very expensive but not well maintained and not clean. Unacceptable conditions.

Helpful?
M
MambweusUS
Verified booking
couple
Standard Room
Stayed in Apr 6, 2026

"Great place"

10.0

Cleanliness

Nothing

Helpful?
K
KatiausUS
Verified booking
couple
Standard Room
Stayed in Mar 17, 2026

"Manager very rude and dirty place and the nonsmoking floor stinks"

3.0

Not clean

Front desk nicer

Helpful?
T
TonyausUS
Verified booking
couple
Standard Room
Stayed in Mar 15, 2026

"Unrestful night."

4.0

The room was clean. Staff was pleasant.

The bed is so uncomfortable and lumpy. The room needs a new bed. I could not get comfortable anyway I tried and could not sleep at all with an early flight.

Helpful?
M
maywrightnorman7ARDEA, PROVINCE OF ROME, LAZIO
Verified booking
Family
Standard Room
Stayed in Mar 9, 2026

"A great choice with easy access to Hancock airport."

10.0

i arrived to expect a room that was below average, as per various reviews. but seeing that this facility is under refurbishment, i would have to disagree with the reviews. yes, the facelift is ongoing. Yes, there are minor problems, which come with this extensive work being done. the staff is very adept in making things get done quickly and professionally. the room is quite comfortable and spacious. they are still resupplying rooms with utensils, dishes, cups, and other kitchenware, but they are available when asked. the beds are new and comfy. its worth the value. they also have a shuttle service to the airport starting at 4:00 am.

Helpful?
K
KevinusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 9, 2026

"Exceptional"

10.0
Helpful?
B
breusUS
Verified booking
couple
Standard Room
Stayed in Mar 6, 2026

"Good"

4.0

Needs more comfortable beds

Helpful?
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