Residences at Solomon Pond

This hotel is very outdated. There was smell of cigarette smoke inside and outside of the hotel. The front desk staff were very rude and unaccommodating.

It’s clean but old. Front staff is very nice.

Beverly is so nice and always accommodating to your needs . Love staying here all the time ! And feel very safe there

People were incredibly nice. I got in late and couldn't find my lock box access code for the room key. I phoned and expected a very grumpy person to 'help'. Instead is was an actual smiling, helpful person. Thank you for that "T". Room was clean, comfortable and an incredible value. Seems they continue to renovate. Keep up the good work.

We stayed for two nights while our grandson was having surgery at UMass Hospital. Staff was very friendly and accommodating. Room was clean and comfortable newly updated. We will definitely stay again

Excellent property with kitchen setup