Fairfield Inn & Suites Houston Hobby Airport

First let me point out that we were informed upon our arrival that this property was being transitioned to a new owner which might explain some of my comments below. 1. Upon arrival the receptionist informed us that we did have a reservation for a king size bed however, no king size bed was available. We had to settle for two queen beds. 2. No breakfast was available as they were waiting for a city health inspection. 3. The property was "tired" and somewhat dated. Rooms were rather small for a Fairfield property, bathroom was also small and had paper thin towels, limited toiletries, no Kleenex, etc. This property is far from being a Fairfield type of property. Needs many improvements before it gets to that caliber of brand that we are accustomed to. Property had indoor pool but no patio area to sit outside. Overall, not a property that I can recommend. To many other options in the area.

Fue terrible la camas super incómodas y Alta’s, el aire no funcionaba bien , duramos 3 noches y en ningun dia hicieron el aseo en el Cuarto, teníamos q ir a pedir toallas sacábamos nosotros las toallas Sucias y basuras a los pasillos que no fuimos los únicos que lo hacían, sin contar que se ofrecía con desayuno americano q no había porque no se que detalle havia cn la Cocina y nos mandaban a otro hotel de enseguida hacerlo cosa que no hicimos por tiempo q Se supone ahorraríamos en este hotel definitivamente no lo recomiendo no pierdan su dinero en este lugar

Thought it would be nicer

The location of the original facility was my choice. The location of the alternative location was not even close to my satisfaction for safety concerns with my family.

Bad location, the feeling of being unsafe, the quality of the location, the smell, and over all upkeep of the location was poor.

Room had a very musty smell. Upon check in we were told they would not have breakfast in the morning. I wouldn’t return to this hotel.

Not satisfied! Breakfast was unavailable and tvs were out.

Was on the 4th floor and shower water took forever to get warm. Was a nice hotel but you could tell it’s an older one.

The rooms aren’t terrible…. Clean enough,.. but the customer service is garbage. They barely acknowledge you when asking a question. Got up in the morning and no breakfast. Can tolerate that,. But NOT EVEN COFFEE SERVED??! First time I’ve ever seen this in any hotel…. And believe me, we stay in many. This place sucks…. Really.

Comforter was dirty, looked like dried mucous. Several bugs on comforter. By the time I took picture, most of the bugs had scattered. Called front desk and was given a different room. Lights did not work in bathroom.

Check in was fine. No breakfast of any kind but advertised as serving breakfast. I was told to walk across the parking lot to another hotel ( four points) in the heat .they on had bruised fruit.The pool was dirty.end the towels were dingy. When I checked out on Monday morning at 8:15 am the clerk at the front desk said since I booked with Expedia.they have to issue reciept ,never heard that .can you let me know how can I get a reciept. I will never stay here again,thank you