Days Inn by Wyndham Henrietta/Rochester Area

Room was freezing cold. Dirty sheets and pillow cases.

Deplorable is the only word I can think of

The room was tiny. The heating unit was old and dirty. It was so bad that I was hesitant to get in the bed for fear of bed bugs although I didn't see any.

I was able to check in early.

I like how they were very friendly and understanding about my situation. Only thing I didn't like was that the bed was broken and the room didn't have a remote

There was nothing liked about this experience.

We ended up not staying because the entire place, including the room was inhumane. It was filthy, disgusting and the entire motel should be condemned. I'm still trying to get a refund. There was nothing liked about this experience. The staff member stated he wouldn't even stay in the room, yet wouldn't contact his supervisor, nor give us a refund. I don't know how the place is even open. No locks on the hall entrance, poor lighting in hall. A fire hazard. Mold in the air conditioner, on the box spring and carpet. Curtain didn't cover the window. Worst motel ever. The pictures online are fraudulent.

The room was dirty and not well maintained. The bed looked clean, but the rest seemed dirty. Felt dirt on the floor as I walked in. Opened the drawer of night stand (I was trying to find the TV remote which I never found) and the inside was stained and dirty. Just gross. Bathroom seemed relatively clean but paint all over mirror and in the tub. Not taken care of at all. Stains in the toilet. Just not maintained. I didn't want to touch anything because I wasn't sure what might be on it. Also the air conditioner was very old so it was rattling and extremely loud.

Holes in curtains, no waste baskets, paint peeling, bathroom hasno toilet paper holder and tub plug broken. Its a real rat hole.

Bad motel. Dirty, smelling with odour.

Everything

Property smelled like pure cigarette smoke very very dirty bed and could not get refund due to a no refund policy