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8.2 / 10 Guest Rating

The Hidden Ridge Resort

901 Hidden Ridge Way Box 1070, Banff, ca

The Hidden Ridge Resort - main view

About the Property

Stunning Views and Cozy Apartments

Full Kitchens and Wood-Burning Fireplaces
Experience the charm of wooden furnishings and the convenience of a full kitchen in each apartment. Cozy up by the wood-burning fireplace after a day of exploring Banff.

Outdoor Hot Tub and Shuttle Service
Unwind in the outdoor hot tub while enjoying the breathtaking mountain views. Take advantage of the free shuttle service to explore Banff town centre without any hassle.

Book now to experience the perfect blend of comfort and convenience at The Hidden Ridge Resort.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Hiking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note extra charges must be paid upon check-in. Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit A group cancelation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night ยท 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent2812 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the beautiful location.

Categories

Cleanliness7.5
Service9.0
Location9.0
Room Quality7.0
Amenities8.5
Value for Money8.0
Food and Beverage8.0
Overall Experience8.5

Select topics to read reviews

S
ShawnusUS
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Hotel could be absolutely wonderful, but it needs some love."

6.0

Loved the location, the free shuttle, the hot tub, the beauty of the place. The beds were extremely comfortable. The lobby area was very nice. The staff was friendly.

The fireplace was emitting smoke whether the draft was open or not so we could not use it. There was no kindling for the fire. The sliding glass door was difficult to open, the back door screen kept falling off. We asked for a view, they suggested a better room for the view and then at the last minute the manager changed us to a room with a worse view than we had had earlier. We were pleased however that after I complained, he did refund us the โ€œupgradeโ€ fee. There are only a few rooms that have views of the mountains (the ones over the lobby). Most rooms have views of the trees which in and of itself is not bad, but it would have been nice to have been informed earlier. Most rooms have a short flight of stairs going either up or down, so it would be good to know this if you have knee issues. This hotel needs some maintenance. Otherwise, it was a nice stay.

Helpful?
M
MARIAcaCA
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Good"

6.0

The view from our room

Their washroom is not clean,the furniture and everything is very old fashioned

Helpful?
N
NildacaCA
Verified booking
extended_group
Standard Room
Stayed in Jun 19, 2026

"It was a breautiful and lovely place to spend with family"

7.0

The view and the hot tub

The cost lol

Helpful?
K
Katie JinkyoungcaCA
Verified booking
extended_group
Standard Room
Stayed in Jun 17, 2026

"Very nice"

10.0

Hot tub, Sauna, Kitchens, Cozy vibe

Not Super Up to date furnitures but that makes it character of the hotel

Helpful?
T
TalishausUS
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Great location. Very friendly, helpful, and professional staff! Cleanliness of the room can be better"

6.0

The LOCATION. The VIEW from the pool/hot tub. It was so peaceful and beautiful. I saw wildlife on my way to the resort. I loved the wood fire place inside of the room.

The cleanliness of the room. I am so disappointed in the room I had #106. There was so much dust and I have bad allergies. The wallpaper in the room was falling off of the wall and the room was not thoroughly vacuumed or wiped down. The price it is to stay there, I donโ€™t understand why some of that money wouldnโ€™t be put towards upgrades. The view of the mountains from the patio was nice but the grass hadnโ€™t been cut, otherwise it would have been even nicer place to relax in the evenings.

Helpful?
F
FWJuniusdeDE
Verified booking
family_with_children
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

9.0
Helpful?
C
ClaremtMT
Verified booking
family_with_children
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

10.0
Helpful?
G
GabrielbrBR
Verified booking
extended_group
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

9.0
Helpful?
S
StefanaauAU
Verified booking
extended_group
Standard Room
Stayed in Jun 16, 2026

"Great place to"

9.0

Really great location to experience wildlife whilst still being close to Banff. Hot pools and view are fantastic. Staff really good and property was clean.

Helpful?
H
HuongvnVN
Verified booking
extended_group
Standard Room
Stayed in Jun 16, 2026

"Itโ€™s a disapointed experience"

4.0

It has hottub, real fireplace and BBQ. The hottub area also has good mountain view

I feel I was ripped off for the price. I booked well in advance but ended up having to pay far more than it should be. The price dropped off significantly after that but booking.com didnโ€™t honor their price guarantee commitment. I think you should not book well in advance, or otherwise should check to cancel and rebook. Customer service is very slow and like a machine, every time with auto reply that they would address it within 24 hours, in fact never respond

Helpful?