Hampton Inn Batavia

During our roadtrip we unexpectedly had to stop for the night due to weather. We booked this hotel solely on the fact that we couldn’t find any availability for the night in Buffalo. The reviews were very misleading and we were not entirely satisfied. The room had a smell that was a mixture of mildew and smoke and the carpets and furniture were stained. It also appears that the hotel has a known infestation of pill bugs and we were really not happy with the bugs even if they are harmless. The breakfast service was supposed to begin at 6am and at 6:30 the coffee was the only thing available, and they didn’t even have cream or anything out for it yet. I can’t believe we spent $270 for less than twelve hours, I really wish Hotels.com gave reimbursements especially when their posted ratings are deceptive.

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Electrical wires hanging by pool door entrance, elevator electrical encasement is cracked, fire light is broken, slight shuttering sound occasionally heard while riding elevator. Overall safety is questionable. Inside lobby air conditioner is turned off during the day but is on at night only when the owner is working, had to ask for pool towels, continued non replenishment. Bug infestation sign posted by owner rollie pin bugs? As if this problem is acceptable at all. Owner states her children/relatives play with them and that's supposed to make this ok. Very unbecoming a Hilton brand!

There was red mold in the shower, unclean linen, and the air conditioning did not work well in the main part of the hotel.

We pass through Batavia, NY a couple times a year on our way back from visiting our son and his family in Vermont. We have always stayed at the Wyndham La Quinta but for some unknown reason their rates had doubled? This Hampton Inn was by far better and reasonably priced.

Nothing really

Everything. Its a manufactured unit and the whole area outside smells of horse faeces

Clean rooms, large TV in room, very nice bathrooms

We booked this without checking reviews, our fault, but we would not stay here again. Luckily we were very tired and quickly fell asleep. The room was very hot and muggy and when we turned on the air conditioner, it sounded like water was trickling out of it all night and the carpet became very wet. I can only imagine the amount of mold that is under that carpet. There was a large redish/pink stain on the wall which seemed to leaking from the ceiling. Pay the extra $20 and stay at the other hotels close by.

It is not worth $225 a night! This property is dated and dirty. The staff was incredibly helpful and friendly, though, which made our stay okay!

Had trouble getting someone on the phone and checking in. Staff not helpful