Hampton Inn Batavia

Property is old and needs updating

The bathroom had mold in the shower corners and handles the carpet was a bit sketchy. The breakfast was delicious and it was very quiet. I wished I would have brought my Clorox bleach spray to get those spots. We only got two towels and they were very old.

Staff at desk and at breakfast station went above and beyond, very nice and friendly. Breakfast was better than most. Room was nice and clean.

We arrived hungry and picked bc kids wanted a pool. Absolutely no food pantry to buy anything (he said we could walk across to the other hotel but that was bleak too) the pool was closed down with no warning, boo.

Clean, very friendly helpful staff.

Clean , polite staff

We were awoken at 11:30pm when someone was trying to enter our room. Followed by a phone call wanting to know who I was and what our room number was. They said we weren't in the system. Followed by a second phone call wanting to know if we were part of the national grid. Then a third call, by now it was midnight saying that I had to come to the desk with ID and a confirmation number which I had already provided at check in. When I went to the desk they took my info and finally found or reservation saying it had been canceled. We were checked into our room sleeping. How could it be canceled. Then they said it was canceled because my card had been declined. Well, my card was not declined. Expedia took my payment off my card then when they went to pay the hotel the card they used was declined not mine. The desk clerk said she would call expedia and straighten things out and for me to go get some sleep. Im sure this could have waited until the morning to be handled. This was a very unpleasent stay to say the least and will not use expedia or stay at a Hampton again.

The room was expensive. I booked it because they had an indoor pool. After we arrived, they shut the pool down due to some mechanical issue. The property overall was not up to the normal Hampton standards. Was a bit older and somewhat less clean.

I didn’t like anything except the wi-fi.

It could have been cleaner. It also needs to be updated.

Very good

Our toilets were slow running we were afraid they were going to run out all over. The water in the shower was hard to figure out and never fully transferred to full shower. The bottles of conditioner and body lotion were empty and we had 3 adults in the room and only 2 bath towels. The breakfast was the same as it is in any other hotel nothing stood out and we ended up wasting more than we ate. The staff was kind and friendly and the rooms were clean. The pool area was nice however the gym area was closed for an unspecified reason. It was ok for a one night quick stay after a long day at 6 Flags.