Hampton Inn Batavia

The recent reviews had me a bit leary. However, we found the Hampton Inn to be as comfortable, welcoming and clean as usual. It was a great stay. The breakfast was very good too! The girls at the front desk in the evening and overnight were very sweet.

Needs some updates especially new carpet but it was fine other than that

Rough edges. Lots of rough edges. Room carpet was pretty gross, stains on walls, stains in bathroom, stains on lamp shade, stains on ceiling, you name it. The bathroom door appeared to have toothbrush and/or toothpaste sludge slung on it. The in-room coffee maker was missing the tray so no morning coffee. Room smelled ok, but the halls not so much. The front desk agent on check-in was quite professional, but upon check-out the next morning, the front desk was completely unattended. I gave up, left the key and drove away never to return.

Sent us to a room that was already occupied and then housekeeping walked into our room without a knock and before check-out time the next morning. Crumbs and debris on the carpet in the room….

The hotel was nice and the service adequate. The shower did not drain properly so we stood in water over our ankles while showering. When we checked out we reported the issue and received only a "I'll report it to maintenance" response. No apology or concern for how we felt about it. For $230 we expected more.

The first room smelled awful Had a mildew smell Had to switch to another room

The pool was closed no notice, the room smelled of mildew, the carpet was dirty, bed was horrible, breakfast was under cooked. When asking a question regarding times for breakfast at the front desk they had no idea what time it was open till.

Please read me carefully because you are going to choose to stay here. Their staff is terrible, rude and disrespectful. First contact was receptionist and she was not happy to see us. She rudely checked us in and seems like don’t like her job. Rooms were smelly and bathrooms has roaches. The entire staff of the hotel was very disturbed to see colour of skin. I feel the staff was raciest and pathetic. The pool was broken and in used for guest and no safety concerns. I don’t recommend this place to anyone. Don’t go here with your kids they will be very disappointed and have worst experience of their life because this place and people who work here.

Very friendly staff. The rooms and beds were clean, breakfast was hot - would definitely stay there again.