Mirage Inn & Suites

The people that run this establishment are simply mean people. It is truly sad as they could conduct an honorable business by treating their fellow human beings with respect and honor. Instead, they chose to be nasty at every single turn. When I checked-in, I killed the man with kindness as I just feel life is better if we are friendly to one another. He was decent. Certainly not "friendly" but not terribly rude. Yet. Then, I lost my room keys before I had even entered the room. (They fell out of my pocket at the restaurant next door and I found them an hour later.) When I went to replace my room keys, I was met with the wife. Well, holy cow was this woman as nasty as possible. And for what? Because I accidentally lost my keys? She was mean, rude, dismissive and just a plain ol' jerk. Again, I killed her with kindness. Then, when I found the room keys I returned them to her husband and he had his turn to be slightly rude but not a big deal. Then, on my final day of three days (a Sunday and not a 3-day weekend) I asked for a late check out. Their check out is at 11am and it was 10:30am when I asked. I had gone to breakfast and got back a bit later than I hoped. However, they flat out lied to me and told me the room was already booked and they refused to give me a late check out. I can not remember that ever happening. Finally, their parking garage is ridiculous. It is impossible to fit a car in there without damaging it and that is exactly what happened. I might sue.

Great location

What you see in pictures its true, its very clean the only thing that bothers me is soon you check in you can smell the strong " fabuloso" cleaning solution they use .The walls are thin I can hear baby crying at night and heavy foot walking next door early in the morning. Just stayed 1 night not enough time to explore around it

The front desk person was place rude. She gave me the room key and said not sure if it's ready but you can go check. The check-in is at 2PM and I got there at 1:40PM.

The front desk was rude and not freindly at all. People book these hotels for a reason to have a nice friendly welcoming but instead the front desk is rude. Will not be booking with this hotel again.

it is close to work

there is nothing I dilike

Great location

Staff was very kind. Easy check in and check out. Easy parking. Thank you.

Really close to the Zoo and in a great area!