The Champlain Waterfront Hotel, an Ascend Collection Hotel

Good location, close to waterfront, beach and restaurants. Place was clean and modern. Staff was friendly.

Breakfast was limited, no hot food, no staff to refill cutlery or cups. Limited parking on site. There is extra parking elsewhere but is inconvenient when traveling with luggages.

Staff was nice and it was very clean and peaceful

The breakfast was great! Omelets, breakfast sausages, waffles and big banana nut muffins. Location was very good. Walked to everything

Rooms were small. Not as clean as expected. Hair and dust in the door jam of the bathroom. Walls needed a good clean. I expected a bit more sparkle.

Nice and comfortable stay with a nice view on the lake. The rooms are ok and equipped with everything you may need. The staff has been kind and helpful, and the breakfast served in the lounge offers both sweet and savoury options. Very good overall for a short stay.

The soap and shampoo containers in the shower were empty.

The hotel was within walking distance to restaurants and the main street. We originally had booked a basement king room, but we were upgraded to the main floor without asking which was a very nice surprise. Unfortunately the room had a musty smell. I asked if we could change rooms and our request was accommodated without any problem. We weren't able to get a king bed but that wasn't an issue. The room was small but cozy and we actually preferred it to the original larger room. The rooms come with a Keurig and complimentary coffees. You can easily get milk from the breakfast bar just off the lobby. The staff are very accommodating, friendly and helpful. The parking lot is small but there is free offsite parking if needed, which we did.

The bath towels are on the small size. Not a standard size. They did the job but a bigger towel would be nice. Having decaf coffee at breakfast would be a nice touch for those of us who can't have caffeine.